Skip to content
Step by Step Internet 🌐 Guides for learning to surf the Net

How do you fix the error “The connection is not private” in Google Chrome? Step by step guide

How do you fix the error "The connection is not private" in Google Chrome? Step by step guide

Surely at some point you have been browsing different web pages and the Google Chrome browser has given you the error that “ the connection is not private ”, preventing you from entering a site that you know Very well that is trustworthy. Usually, this is a mistake that happens very often and does not really indicate that this site is a real threat to your information. Taking into account that this is one that you know very well, like, for example, your bank, the university website, among others.

This problem can turn your experience while browsing the Internet somewhat unpleasant, generating a symptom of distrust of few users experienced in these cases. Since they do not know that this error can occur even in totally safe places, for reasons that we will explain later.

In this tutorial we will show you step by step how to solve the error of “the connection is not private” when entering websites. As well as also we will detail at what time your information may take risks by visiting those that are dangerous.

the causes are not the connection, it is the error, the connection is not attackers could try to steal your information »in Chrome?

La conexión no es privada

There are different reasons why the browser sends the error or warning message, this warning you that possible attackers can steal your information. This problem is mainly due to a failure with SSL or Secure Sockets Layer, which are responsible for protecting the integrity and privacy of all the data you provide from the browser. If you want to browse the Internet safely enter here.

In addition to this there are other reasons that may be causes of the error indicated above, among them we can name the following:

Security certificates not updated

Security certificates are a tool used by browsers to validate whether a web page is secure or not. These may expire at some time, or when their owners do not perform the updates requested by new policies indicated by Google .

For this reason, sometimes the warning “the connection is not private” may appear on the screen. Only the company that owns the web domain can solve this problem by updating their certificates again.

The issuer of the security certificate is not recognized

This problem comes when the certification authority is not trusted or is not recognized by Google Chrome. This may be caused by the issuer that at some point ceased to be a trustworthy entity for the company. As a result, it made certain violations of the agreements established by it to be totally reliable and sure.

Connection errors between the website and the browser

This failure comes when the communication between the website and the browser is not correct, this because it is not possible to locate SSL certificates in the list of these, generating the user to observe the error message.

Could the attackers try to steal your information?

There are cases where you can observe behaviors that generate distrust when entering websites. This may mean that the page you are visiting can be a threat and your personal data is in danger. It should be noted that it is only possible in places where you observe deceptive advertising, as well as when there will be multiple windows without your authorization.

These are just some symptoms that the site is of doubtful origin and therefore it is recommended that users avoid entering style pages. In some cases, the browser may send a warning from the site, the well-known error that we have already talked about.

If for some reason you have to enter a website where you get the warning “the connection is not private” do not add any personal information and try to reduce as much as possible the navigation time on that platform.

Steps to solve the problem of security certificate error in Google Chrome

There are different methods that you can apply to solve the security certificate problem in your browser so that you can navigate calmly in the sites that you consider totally secure. Among the solutions you can apply are the following:

Verify the antivirus

Many antivirus can block access to security certificates for a wide variety of websites. Preventing the browser from recognizing certificates and observing the web as a potential threat to user privacy. To solve this problem you have to do the following:

  • Disable HTTPS protection of antivirus.
  • Disable SSL scanning.

Performing this task can be very different depending on the type of antivirus you use.

If you really want to verify that the fault is due to your antivirus, before deactivating the options indicated above, disable the antivirus completely temporarily and try to re-enter the platform that generates the problem.

Verify the system date and time

Having the date and time correctly on your computer is very important. The error is generated if at the time of entering a website, you have the date of your device delayed or advanced some years . This may cause the browser to detect that the security certificate has expired.

Keep in mind that these have an expiration deadline. To adjust this, you just have to access your device’s clock and set it to the exact day.

Clear the Google Chrome cache

The cache stores information so you can access various platforms faster. On some occasions, you can store some that are considered old because they are an old security certificate. Causing the browser to recognize the certificate as expired.

To clear the cache in Chrome you have to do the following:

  • Go to the browser Google Chrome.
  • Open the “Options” tab, it is located at the top right of the screen.

opciones en chrome

  • Click on configuredConfiguration.
  • You’ll go down on the screen until you get the “Advanced settings” section, in it you will locate the option of “Clear browsing data”.

  • Now you are going to click on “Clear data” make sure that only the option that says “Files and images cached” is selected. In the time interval you will choose the “Always” option to delete even the oldest stored files.

borrar memoria cache en google chrome

With these actions we will have minimized or restored the problem we are dealing with in this post, could you solve it?