Amazon is the main place where anyone goes online when buying something . This online store is the epicenter of e-commerce, also registering exceptional growth in recent years, as a result of the normalization of online purchases . Because of this, it is not surprising that there are millions of people registered as buyers within this platform, in order to carry out transactions easily, as well as sellers who see a good way of doing business here.
But not everything is goodness. Those who subscribe to the Prime program over time may have complaints about lost agility when moving shipments, in addition to the shadow of a possible rise in fees that makes many consider if it is really worth worth paying for it.
With regard to sellers, the remaining profit percentages and possible incidents with buyers are reasons that encourage Amazon to leave and, therefore, to search how to delete an Amazon account whether you are a buyer user as seller. In this guide we will remedy.
Steps to permanently close my Amazon account
We explain step by step what needs to be done when requesting the withdrawal both from the perspective of the buyer and from that of the seller . Solutions for each case and also for what they decide to cancel the Prime plan to move to a free and more normal system. Look for what you are looking for in the field of request the withdrawal of the profile within Amazon , here we give you the answers you need with all kinds of details.
There are two types of users within Amazon , those who enter as buyers and those who enter as sellers. In this section of the guide, we will explain the steps to permanently close the account in both cases. No matter what your role was within this portal, you can close the profile without problems.
Delete the account as a buyer
If you want to unsubscribe as a buyer on the Amazon portal , you just need to follow these simple instructions to get it. Take a look and do what we tell you:
- Enter your device’s web browser and, in the address bar, type the URL of the Amazon homepage to access it: www.amazon. It’s .
- Once there, hover your mouse over “Hi. Identify yourself. Account and lists ” and, when the drop-down menu opens, click on the yellow button“ Identify ”.
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- On the next screen, first enter the email address or The phone number you have assigned to your user profile. Then, press the confirmedContinuar.
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- Now, it is necessary that you enter the access password in the new field that appears, respecting the capital letters if there is. When you’re done, click on “Sign in” and you’ll be in your profile.
- Again on the home screen, look for the “Help” under the search bar and click on it.
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- After this, scroll down to the section” See our help pages “. There, hover your mouse over the phrase “ Need more help? ” and, after doing so, click on the “Contact us” option that appears on the right.
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- Here, the first thing you should do is click on the “Prime and others” box.
- Once checked, goes down to point 2 and open the drop-down next to “ Select a problem “. In it, choose the “Update your account information” option.
- When you have done so, open the drop-down that appeared just below and, there, choose “Close account”.
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- You will see that several options appear below. You can choose the phone call, the mail or even the text chat to request the cancellation of your Amazon buyer profile. Whatever you choose, you will have to contact the support team to complete the process.
Cancel account as a seller
Amazon seller accounts have a different procedure when they are canceled if compared to the buyer. Everything is managed through a different website although, as you can see now, it is not difficult:
- Before doing anything, you need to open your device’s web browser. From there, you will enter the Amazon Seller website using the URL that we leave here: https://sellercentral.amazon.es.
- When If you are inside, go to the upper right corner of the page and press the button with the text clearlyIdentify yourself.
- After this, you have to fill in the form that appears on the screen with various data. In the first field, you need to write your account phone number or the linked email. In the second, you have to do the same with the password, although remembering to respect capital letters. Once this is done, click on “ Login ”.
- You are already in your profile. Now, go back to the upper right and press the “Help” option.
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- A drop-down menu will open in the right area with several important points and details. Go to the bottom and click on the central button, in “ Contact us ”,
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- On this new screen, go to the left column and open the section “ Your account ”. Within it, press the “Close your account” option and, on the right side, click on the one with the same name.
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- At this point you have to fill in another form with certain information. Enter your contact email, a phone number and indicate your desire to unsubscribe the seller profile on Amazon . After this, press the button to send your request and they will soon contact you to finish processing it.
How to unsubscribe from my Amazon Prime subscription?
In case what you are looking for is the method to cancel your subscription in Amazon Prime, either because the trial month is over and you are not interested or simply because you do not want to continue paying the fee, the process is very simple. Next, we explain what you have to do:
- Open the browser on your computer or your smartphone and, in the address bar at the top, enter this URL .
- Now, do the same with the password . Again, press the button and, this time, you will have finished the login.
- At this point, there are two possible paths to follow:
- You are not in the period of test : if so, just look for the “ Unsubscribe ” option and click on it.
- You are in the trial period : here, you must first press “ Do not update ” and then do the same with the phrase “ Disable automatic update ”.
Inside, you probably have to sign in . Start by typing your email or mobile number linked to your user profile and press the button to continue.
Following these steps, you will have finished requesting the closure of your Prime account and you will be a normal buyer again. It is worth mentioning that the process does not end up being effective until a minimum of 2 working days passes , since the service must carry out certain procedures that extend for a while.