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How to fix USB port not recognizing any device in Windows 8? Step by step guide

If you are looking to learn step by step to Fix Major USB Port Errors on Windows 8 Computer, we invite you to continue reading this post that we prepare for you.

In the paragraphs that follow you will find how to fix a driver bug, malware issue, hardware bug, and Windows update bug.

For this reason, it is convenient that you carefully read each section of this article. This It will prevent you from making mistakes and knowing the source of the failure. Pay attention to details and become a true expert.

Learn step by step what are the main USB port errors in Windows 8 and how to fix them

To repair the main errors of a USB port you will have to do this step by step:

Malware or virus

The first thing you will have to do is download a trusted antivirus and install it on your computer.

For example, you can choose AVG AntiVirus and then you will have to follow these steps:

  • Connect the USB memory to the computer.
  • Opens the antivirus AVG.
  • Head to Choices.
  • Then click in Advanced configuration.
  • Choose the menu Analysis and expand it.
  • Press in Removable device scan.
  • Enable the box Enable Removable Device Scan.
  • Configure if you want an analysis Quick or comprehensive, then click on To accept.

Download AVG Windows

Driver failure

If for any reason you read the message “USB device is not recognized: One of the devices connected to this computer is malfunctioning and is not recognized by Windows.” you will have to fix the USB memory failure.

You can do this in the following way:

  • Once you have connected your USB you will have to go to windows start button and write Device administrator. This will bring up the application with the same name, so you will have to click on it.
  • You will see a list with all the disk units you have on your computer. Select the USB port you want to repair and right click.
  • Choose Uninstall.
  • Disconnect he USB.
  • I wait a few minutes and reconnect the external memory.
  • Open the File Browser and look for the port USB. This way you should have solved the problem.

In case of continuing with the failure you will have to download the update KB976972 from the support website Microsoft. You can do this by entering in the browser the link “https://support.microsoft.com/es-do/help/976972/you-encounter-problems-when-you-move-data-over-usb-from-a -windows-7-or “.

Once you have found the mentioned update you should do this guide:

  • Go to Team, Choose Properties and choose the version of the operating system you have.
  • Click on Continue.
  • Tap on to download and then in Open.
  • Choose Start download and then Open.
  • Follow the wizard instructions installation and then accept the license and use terms.
  • For finish restart the computer and connect the USB again.

Hardware error

Hardware error

To check if you have a hardware error you will have to connect it to another USB port to see if your computer recognizes the device. If it is correct, it is likely that that port does not receive the adequate level of electricity for it to work.

It can also happen that a component has been disconnected or desoldered that prevents the correct operation of the output port. If the failure continues, after you have changed the USB port and checked that it is not a software problem, you should think about replacing USB cable or flash memory to solve the problem.

Windows update

One of the most common causes you can find when there is a fault in a port USB is the update of Windows 8. That is, the USB port starts to malfunction after you have installed an operating system security patch.

You can solve this problem through these steps:

  • Go to start button and click on the Control Panel.
  • Search the tool Security system and choose Windows update.
  • Next, you will have to enter View update history.
  • You will find a list with all updates that you have gone down, so you will have to read in the column State if there is any element that has the legend Error.
  • In that case you will have to copy update name to download it from the Microsoft store. If you don’t want to do it, to avoid this problem and wait for a new version of the security patch, you will have to do right click on it.
  • Then you must click on the option Uninstall.
  • Unplug and go back to connect he USB to check if this is the error.