To have a complete experience when using your computer or telephone equipment, signing in to Microsoft is essential, since this action will allow you to enjoy a lot of applications and functions that you they will help in your needs, be they study, work or social activities.
Taking this into account, it is important that when registering you take great care of the email address and password you decided to use. It is best to write down this data in a safe and accessible place to prevent it from being lost later and you encounter the problem of not being able to access your account.
However, if you have this problem, in the next section we will inform you about how you can access your Microsoft account if you have forgotten your access information, or if you have any unforeseen with the code of validation.
Index:
Is my Microsoft account the same for Outlook and other tools?
It should be noted that previously this was known as Windows Live ID, but later changed its name. It allows you to make use of all those premier services offered by Microsoft such as: Outlook , Skype , Office, OneDrive , Bing, Store, Xbox Live , Windows or MSN .
Once you log in to any of these platforms with an email address, you already have a Microsoft account automatically, through which you can configure, synchronize and manage all your devices in one only place. If you need to use someone else’s computer, you just have to switch to your account and you will find several elements in common with your device.
Steps to recover my Microsoft user and enjoy all its services
Forgetting the access data of any digital platform is very common today, this is because most people trust everything to the Touch ID, which often avoids entering our username and password.
The process to retrieve this information is simple, but before you start you will need an active email account that is linked to the one you want to recover. This so that the platform can contact you and send you the information of your request.
If you don’t have an extra you can create a temporary one on outlook.com for free, or use one belonging to a trusted friend or relative.
To retrieve user
To start what you must do is enter the official microsoft.com page; once there you must click on «Login «, found in the upper bar of the screen, on the right side.
- Once done the above you will see the alternative to enter your user, but in this case as you do not know you must click on «Login options».
- Three options will be displayed and you must enter the third one that says «I forgot my username».
- There you must make use of the alternative email address that is linked with yours to send the necessary information.
- Then you just have to wait for the Microsoft team to send you a security code to the alternative mail to enter it in the corresponding space.
- Finally, will appear on the screen the first two characters of the email address that was used to create the Microsoft account. Then it remains to log in with this. It should be noted that you could also try to ask a friend to find your username in their email and enter your profile to find out which address you used.
To recover password
As in the previous case, the first thing to do is enter the official microsoft.com page and write your email.
- Then you must click on Can’t access your account?
- When the box where you must enter the email address appears you will see two types of accounts, one professional and one personal, you must click on the second option that says «Personal account Created by you».
- Once this is done you will be asked to enter the email address, a phone number or Skype name of the account you wish to recover, then you must select to have the information sent to you by the chosen means.
- The technical team will send you a security code that you will have to attach where they ask for it and click on nextNext.
- Finally, you can create a new password that you will enter twice to confirm it. This must have the necessary requirements that will guarantee your security.
But what if I can’t receive the validation code?
If you are having trouble receiving the validation code, which should reach you by email or mobile phone after you have completed the entire process required to restore your account, you should keep in mind that this can be for several reasons.
If you requested the code by telephone, you should check that it has enough signal and is not configured to not receive calls or text messages from unknown numbers, if so you will have to change this setting and select «No I have a code » to send one again.
It can also happen that the program catalogs the mail as spam and sends it to the folder of unwanted messages, so you just have to look for it there and use the received code.
It is appropriate to remember that whenever personal data is placed in a form we must check several times to verify if they do not have any errors, or if they are correct. If you discover that they have an error the best is to update the information, since by security measure only the last two digits of your telephone number or the first two characters of your email address will be displayed.
Can I lose my Microsoft account if I spend a lot of time without using it?
Although the previous inactivity limit was five years, as of August 30 of this year Microsoft took the initiative to eliminate all accounts that were inactive for more than two years in a row. With the exception of those that have some type of subscription or current product, or those of professional payments, which will be exempt from this debugging.
If this happens you will not only lose the aforementioned, but also all those services associated with it. All data and contacts associated with that address will be lost automatically and the files stored in OneDrive will also disappear .
What you must do so that this does not happen is to log in at least once every two years on those platforms that contain information relevant to you or that you simply do not want to lose.