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How to recover the Microsoft Outlook account if I have forgotten my password or username? Step by step guide

How to recover the Microsoft Outlook account if I have forgotten my password or username? Step by step guide

It is no secret to anyone that Microsoft Outlook is one of the most important personal information managers and employees around the world. Reason why, at present, has a large number of users that keep their email accounts active in this service.

However, it is possible that many of these users forget some data from their Outlook account and for that reason, they can no longer enter the service. But, fortunately, there are several alternatives to keep in mind to solve this fault and thus, to reestablish the account in question or, to be able to access your email address and make use of all the services that It makes it easy.

For this reason, through this post, we want to let you know all the steps that exist to be able to recover an account in Microsoft Outlook, quickly . Either because you have forgotten your username, your password or because you prefer to perform this procedure without using your mobile phone.

Steps to retrieve my email account easy and fast Outlook

If you want to recover your Outlook email account without any complications, you have reached the post section indicated. That way, let’s start with the main options to restore one of those accounts quickly, detailing here all the steps to follow to specify it :

If I forgot the user

Although it seems illogical, many people lose access to their Microsoft Outlook account because they completely forget what their user is . Well, fortunately, there is a method from which you can recover this account and thus continue to use each and every one of the services it provides.

Next, the step by step to carry out to get the username of your account, taking into account that it is governed by the strict privacy policies of the service:

  • Start by accessing the following link: https://account.live.com/username/recover . Once you enter this website, you have to write some additional email address or a phone number that are associated with your account to recover .

Si olvidé el usuario

  • After that, whether you enter an email address or your phone number, the system will proceed to send you a security code consisting of four numbers. When you receive it, you must enter it in the indicated bar and click on the subsequentlyNext†.

Si olvidé el usuario

  • Next, they will show you a new screen and on it, you must press the button that says “Log in ” , in view that Outlook has already recognized what is your username and that way, you will be recovering the account in question.

Si olvidé el usuario

As additional information, here are some other tricks that will let you know what is your Outlook account username, if you forget it :

From Windows 10

  • Directly from any device you own with Windows 10 in which you have previously logged in with your Outlook account, you must start this procedure . Thus, enter the Start menu.
  • After that, click on “Settings” or type that word in the search bar.
  • A Next, you must access the “Accounts” option and, specifically, in the “email and applications” accounts you will see the usernames associated with the equipment used. Surely, there you will find the username or email address of your Outlook account.
  • Finally, just enter the official website of this service, enter your username along with the key and voila.

Making use of Office

If you have Office 365, Office 2016 or later; You can perform this method to recover your Outlook account from the username you have forgotten. Being this, a very easy procedure to do and then the steps:

  • To get started, open an Office application (For example: Word or Excel ) .
  • Secondly, you have to select the “File” tab that is located at the top of the screen.
  • Now, click on the “Account” selection that you see in the list on the left hand side.
  • After that, in product information, an information appears that indicates “It belongs a ” and there, you can see the associated username that relates to the Outlook username, mostly.
  • Finally, just use that username in the service email, enter the password correctly and so, enter your account .

With other email accounts

You can also know or remember your Outlook username, relying on alternative or additional email accounts. To do this, simply enter the inbox or the messages received and check if you have any that comes from the Microsoft account.

Whether for subscriptions, digital games or any of these services for which you must use your Outlook username, usually.

Once you get your username from this method, if you prefer, just enter the Outlook service, enter your corresponding email address, as well as the key and that way, you can log in.

If I forgot the password

If, instead of the username, you have forgotten the password belonging to your Microsoft Outlook account, there is also a quick solution to recover it. That way, let’s start with the step by step to perform :

  • Initially, you must access the website of the service and log in with your email address, correctly. Then, once you enter the username, proceed to click on “Next” .

Si olvidé la contraseña

  • After that, a new Outlook screen will appear where you are told to enter your password and at this point, you will need to press the option that says “Forgot your password?” found at the bottom.

Si olvidé la contraseña

  • Next, they will ask you how you prefer to get your security code to regain access to the account. In other words, Microsoft will automatically detect your phone number associated with the account or an alternative email address.
  • Once you choose the option you prefer, you have to enter the last 4 digits corresponding to your phone number (if applicable) and click on “Get code” .

Si olvidé la contraseña

  • After a few seconds, if you enter the indicated data correctly, you will receive the security code and you must enter it in the indicated bar and then click on “Next” .
  • Si olvidé la contraseña

    • At this point, you can create a new password for your Microsoft Outlook account, which must be composed of 8 digits (at least) in the first bar and in the second bar , will be the place to confirm said created password. Once this is done, press the “Next” button .

    Si olvidé la contraseña

    • Finally, you will have changed the password for your Outlook account, and then just press to click on “Sign in” to use this service again normally.
    • Si olvidé la contraseña

      Without using the mobile

      As you will see, in the two methods indicated above, it is crucial to use the mobile phone to receive the security and / or recovery code that allows you to restore your Outlook account. However, many people do not have a mobile phone to do it or, they no longer have the telephone line belonging to the number they indicated when creating their account in this service Microsoft.

      Although many users think that there is no trick to use to recover the Outlook account without using the mobile, the truth is that if there is a way to do it and it is really simple.

      Then, the procedure to follow to be able to restore this account in this way :

      Sin usar el móvil

      Finally, they will show you a pop-up screen and in it, they will ask you to verify that the contact email address is correctly.

      Once you verify that information, you will have to enter that email to see the security code that Microsoft has sent you, proceed to enter it on the page in question and finally, select “Verify” to recover the account without using the cell phone .

      Can I lose my Microsoft Outlook account if it remains idle for a long time?

      On certain occasions, even if you remember the username and password belonging to an Outlook account, it seems impossible to access it and because of that, usually the question arises regarding the deactivation of accounts in this service . For that reason, we clarify that if it is possible to lose a Microsoft Outlook account if it remains inactive for a long time.

      Thus, it should be noted that, Microsoft only supports a total of 60 days of inactivity in your account , that is, this time is the maximum interval allowed after closing to log in and back to open it So, once these 60 days are exceeded, the system will proceed to close the account and with it, will expire completely along with all your data.

      Apart from this, you should also keep in mind a plan that the service has designed to close accounts when users have not logged in for a long time, which is based on the age of login:

      • If the last time you signed into the account was before the month of June 2014 , your account will expire after one year of inaction .
      • If you last logged in after June 2014 , the account will be closed after two years of inactivity .