People often complicate their lives a lot when it comes to their personal information, and despite the fact that today technology gives us a thousand and one ways to keep our content safe, there are those who continue to be alarmed when they Try this.
Even there are people who refuse to change mobile phones, for the simple fact of not losing the information contained in their instant messaging applications.
To avoid this kind of problem WhatsApp provides several methods that allow you to keep your accounts safe from losses. In this simple article we will explain how to restore your account regardless of whether your Mobile is old or new, or if it was lost or stolen.
Index:
Steps to recover my WhatsApp Messenger account on any mobile device
Generally, the easiest way to recover a WhatsApp account on any mobile is by restoring a backup. This backup can be stored in the Google cloud , or it can also be used by a local copy stored on your mobile or on a SD card .
The question is that the method we all know is uninstalling the application so that after installing it again we can restore lost data. But in this case we will not explain this known trick, if not another. Because although this does work, we will not take it in this case for the transfer of information from one device to another, but we will do it with a method that simplifies things further.
It should be noted that for this to work you must apply the steps on both computers.
On an old mobile
With the old mobile in hand the first thing to do is open the application in question.
- Once this is done you must enter the “Settings” menu.
- Then click on the “Account” button.
- Then choose the “Change number” option.
Here you will see a screen that warns you that changing your number will cause all your information to be migrated to another device. It includes messages, contacts and chat groups in which you are a part.
You are also asked that before pressing “Next” you make sure that you have access to receive SMS on your new mobile and Internet connection, this to be able to verify your WhatsApp account.
- After clicking on “Next” , you must enter in the first line the telephone number of your old mobile, and in the line destined below the new telephone number of your property.
- Finally you must complete the verification process to finish the first phase.
In the second phase of the procedure you must proceed to create the backup in the cloud or locally.
- In the “Settings” menu you will click on the “Chats” option.
- You will continually enter the “Backup” menu.
- You will scroll down and enter where it says “Save to Google Drive “.
- Choose the bookmark that says “Only when I touch save.” Accept and choose the Google account where your information will be stored, preferably the main account.
- Finally, swipe up and press the “Save” button. This process may take a few minutes.
- Once this is done you can proceed to follow the steps on the new mobile.
On a new mobile
With the new mobile in hand, the first thing is to ensure a good Internet connection in order to download the Google Drive backup at the required time:
- Enter the application “WhatsApp” , which must be newly installed.
- Follow the protocol for its activation by verifying the number.
- At the appropriate time you will press the “Restore backup” button.
The process usually takes a bit depending on the amount of data stored in the account.
If I lost or my phone was stolen
When it comes to a lost or stolen mobile phone, the above process does not apply, reason why we should use other maneuvers that are equally simple.
The first thing is to report that the mobile phone and the number are no longer in your possession. For that you must contact your telephone operator and report the case to block the line.
After having blocked the number you must make your WhatsApp account deactivated. To do this you can send a report to the app’s email.
Or simply when you have in your possession again, your old telephone line already restored on a new SIM card. You can simply install the application and through the closest backup backed up in the cloud, access your account again.
Will I lose all my contacts, messages and multimedia files when reactivating Whatsapp?
The methods later explained in this article are not at all a cause for alarm. For example, in the case where you ask the people in the app to deactivate your account, none of the data will be deleted. Only until after a month has passed in which we do not request it to be activated again.
The rest runs no risk of losing any type of information that has been correctly backed up in cloud or local backups.