FaceTime is a video calling app made by Apple and launched on most of its devices. It is available for both iPhone and iPad, Mac and even iPod Touch devices and has been active since June 2010.
This program is widely used, especially in smartphones that have an IOS operating system, because of how easy it is to use. It serves, above all, to make calls with the video camera activated , so it allows both parties to see each other while talking or show what they are interested in teaching. It requires an internet connection, although it can use both the Wi-Fi network and the data connection offered by the telephone operator to users.
If you haven’t used it yet or you don’t know how to activate Facetime on your Apple device , we’ll explain everything you have to do in this step-by-step guide. We give you all the guidelines you need and the tips to start using it on both iPhone and Mac and, in addition, we give you several solutions to the problems you may encounter when performing the activation process. Following our instructions, you can start using it in a few minutes.
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Steps to activate the Facetime video call application
On both Mac and iPhone it is necessary to follow a series of steps to activate Facetime . In this section we will explain everything you have to do on both devices to take advantage of this video calling application signed by Apple.
On iPhone
To enable and use Facetime on iPhone , you can directly open the application and log in with your Apple ID. However, there is another method that is safer and does not fail. Follow the steps that we will indicate below to apply it:
- With your phone on, go to the “Settings” menu through the icon that contains several gears inside.
- Once there, you will see the option “FaceTime” among the first sections on the screen. Just click on it.
- Now, you have to activate this app by clicking on the indicator on your right.
- Under this, you will also find a section to log in. Tap the one that says “Apple ID” to sign in with it.
- Now, you must enter the Apple email address registered with your account , like this as the access password.
- Once this is done, you can modify some values , such as the method with which they can contact you through the app or the identity with which you want to see you.
- Go out and open it , you can now make video calls with whoever you want and also have this application.
On Mac
An important point to consider when enable it on Mac is that it is necessary to have a webcam to send an image. Once you have it, the steps to follow are these:
- Once your Mac computer is on, just open the application by clicking on its icon.
- When it runs, what you should do is Log in by entering the requested data.
- Start by writing your Apple ID in the available field. Then, also enter the password to access (remembering to respect the capital letters if any).
- Once you have finished entering, you must check if the program is well activated to receive calls or make them.
- To do this, also click on “ FaceTime ” and then click on the “Activate FaceTime” option. If it is already activated, “ Deactivate FaceTime ” will appear.
- You already have the program activated and ready to call and chat on your Mac.
If you want to synchronize everything properly between your iOS devices, it is recommended that always connect to the same Apple user account. In this way, you will also keep contacts and call histories.
FAQ: Problems and solutions to activate and use Facetime
With use, it is common to find several problems when using Facetime . To solve them all, we will give a series of solutions that work and allow you to use this video calling app. First of all, you should take into account the error messages that may appear when performing the activation steps explained above.
You may see any of these indications indicating the existence of incidents:
- “An error occurred during activation.”
- “Activation incorrect.”
- “Unable to connect. Check your network connection and try again. ”
- “ Waiting for activation ”. This message remains and the process never ends.
In any of these cases, you must proceed as we will explain below , and there are several solutions that can work whatever your situation.
Wait 24 hours. Sometimes, the activation of this application can take a whole day until it starts working.
Check your connections and your settings:
- First, notice that the time is correctly indicated and recorded. Start by going to “ Settings ”.
- Once there, go to the “ General ” section.
- From this, Enter the option “ Date and time ” and verify that they are well indicated.
- If the problem persists, check that you are well connected to the Wi-Fi network or have enabled the Mobile data. Enter the “ Settings ” section and there you will find the “ Mobile data ” and “ Wi-Fi ” sections, enter and activate or deactivate the one you see fit.
Restart the application:
- With the phone turned on, go to the “ Settings ” section.
- Now, go to the “ FaceTime ” field and click on it to access its settings.
- Next to the name of the app, you will have a button, press it to deactivate it on the phone.
- Restart the terminal.
- Go back to “ Settings ” and “ FaceTime ”.
- Now, activate it by pressing again on the button indicated before .
In any of these situations, ends each procedure by turning the terminal off and on again . You may need to finish making adjustments and need to restart to properly update the sections. When you have done so, re-open this application to see if it works. Otherwise, contact Apple support to help you in a more specialized way and give you some other valid solution.