One of the advantages of use WhatsApp Business is that it offers you a great variety of functions that allow you to have a better management of your business, as well as better communication with customers.
For this you can start to take advantage of what they are personalized welcome messages that allows you to create the application, which your clients will receive every time they write to you for the first time.
That is why here we are going to teach you how to create these types of messages in an easy and fast way, to do this, follow everything that we will teach you below.
Learn step by step how to configure a welcome and absence message in WhatsApp Business from scratch
You will not only have the opportunity to create welcome messages in the app, it also gives you the ability to create absent messages for those cases where you cannot serve your customers via chat or when you are out of the working hours.
To do this, you will only have to follow each of the steps that we are going to indicate below:
- The first thing will be enter the WB messaging application from your mobile.
- Once there you will have to press the three points located at the top right of your screen.
- Then you must select the item of “Settings” that appears at the bottom of the menu.
- Inside the section “Settings” access the section of “Tools for the company”.
- When you are there in the category of “Messenger service” you will find the section of “Absence message” Y “Welcome message”, you only have to access each one of them to write your message.
- When entering any of the two options you will have to flip the switch to activate the function and there you will complete each of the fields, once finished just click on the button “Keep” located at the top of your screen.
Welcome message ideas to use in WhatsApp Business that will make you have more conversations
Use welcome messages you always will help you have a better image with your clients, since this allows you to give them immediate attention once they have contacted you for the first time. However, create welcome messages It is never easy for everyone, as it takes a lot of creativity and ingenuity.
That is why below we are going to give you some ideas of welcome messages that you can use in your WhatsApp Business account:
Offer your customer services
If you have a business account and someone strange has contacted you, it is because in a certain way they are interested in what you offer, so you can immediately offer your services, for this you can write something like the following: “You have contacted” Company name “How can we help you? This will allow that person to immediately tell you about their needs, either to find out the availability or the price of some of the products or services that you offer.
Indicate your location and the services you provide
To the power create a synchronization of your instant messaging with your social networks such as Instagram or Facebook, There are many users who can access your chat directly from these platforms, that is why you can create welcome messages where you tell users where you are and what you offer, taking into account that many users may not know this.
For this you can create texts like the following “You have communicated” company name “, we are located in Madrid and we offer you all kinds of spare parts for cars. This type of text automatically lets buyers know this important data.
Offer your catalog
Yes many consumers write to you or you have little time to answer your instant messagethen you can also create a text with a list of products or services that you offer, since this will allow the client to know everything they need.
If you sell a product very surely the person who writes you wants to know the price of them, that is why you can create something like the following: “Hello, you have contacted” Company name “, here you will be able to find all the following products “List of products” if you want to buy some of them you can leave your message and we will attend you as soon as possible.
Include an offer
You can also create some messages where you place the offer of the day, that is, if you sell products or offer a service and have a promotion that is attractive, you can let your customers know immediately, for this, create texts that say the following: Thank you for contacting “company name” for today we have the following promotion “Write the promotion” do not stop enjoying it.
Sincerely
Nowadays you can find a lot of kind people everywhere, that is why leave a message that is cordial and pleasant It will surely make your customers feel good, and that is because all people like to be well served. For this you can add welcome texts like the following: Hello, good morning, you have communicated with “company name” I hope you are very well and that we can assist you, we offer you our best services accompanied by the best prices.