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How to recover the Gmail account if I have forgotten the username and password? step by step guide

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In general, on many occasions they are placed passwords a little weird and difficult to forget, what ends up becoming a problem especially if we do not introduce them very often. This type of inconvenience usually occurs mostly in email accounts.

If this has happened to you and now you don’t remember the password and you can not enter your Gmail inboxthen here we are going to teach you the main methods so that you can recover your account in a quick and easy way.

Lose access to Gmail can become a problem, since this account is also used to access Google Photos, Google Play, Google Driveand many others google services. So if you don’t remember your access code follow the steps that we will teach you below:

What to consider before trying to recover my Gmail account?

When we register on an online platform, we usually find a set of standards and security policies that we must accept before creating said account. In the case of Gmail is no exceptionand this is how this platform email has a regulation series where do they explain the reasons why your account may be suspended or deletedone of them is the lack of inactivity.

Bearing this in mind, here we explain what are the two elements to take into account when wanting retrieve your email from google.

Inactivity time

As we mentioned before, one of the main factors that can cause lose your email is the lack of inactivity in the. This is because there are many users who are constantly creating fake accounts simply for register on other websiteswhich means that there are a large number of unused email addresses.

According to this, the google system has adopted a measure to prevent this type of account, and that is why it has decided delete those emails that have a certain time of inactivity this being a way of control spam.

Therefore, if you have created a gmail account a long time ago and you have not used it again, then it is possible that your email has been deleted by the technical support service. In this case you should contact them.

device to use

The second point to take into account and perhaps the most important is what device to use to recover your account. if simply you have forgotten or lost your access password and you want restore your accountthen it is necessary that you do this procedure in a trusted devicethat is, in one where you have previously opened your email.

This is because Google detects the devices where you frequently log inif you try recover your password with a team that you have used before, Google will feel more secure, but if the opposite happens, perhaps the account recovery process may be more difficultsince Google must first verify your identity.

This is a way of provide greater security for its userssince anyone could try change your password from another device and that way hack your account. So if you’re going to reset your email data try to do it from your mobile device or computer.

Steps and methods to recover Gmail account without knowing the password and username

So if you still have your active emailbut you have forgotten your username or password you can try regain access to it through different methods. Keep in mind that this type of procedure can be somewhat tedious since at times Google usually asks for different account information to make sure the identity of the person trying to make that change.

Nevertheless, if the account is yours Surely you will have no problem answering each one of them. the questions that technical support can get to you. Bearing this in mind, here we explain three different ways to regain access to your Gmail.

Reviewing the passwords saved in the browser

In the case that you have forgotten your password to access your emailthe best thing to do before contact technical support is to check if said password has been saved in your preferred browser. To do this you must access its configuration and make sure if your browser has saved these access credentials. To perform this method, simply follow the steps that we will teach you below:

Google Chrome

If you frequently use the google browser Chromethen it will be necessary enter settings of it and verify if these data are stored there, To do this, follow these steps:

  • The first thing is to click on the three vertical dots located in the corner top right of the browser.

Google Chrome

  • There a menu will be displayed where you select the option to “Setting”.

Google Chrome

  • Now in the new window that appears on the screen you will find the section of “Autocomplete” and in it the section of “Password”.

Google Chrome

  • There a new window opens where you will find the websites that save the password automatically and another list of websites that do not store it.

Google Chrome

  • In the case that your gmail email appear in the list of saved passwords You just have to click on the option “View” this will allow you know your password and that way you can enter your email again.

Google Chrome

MozillaFirefox

If you are one of the users who prefers to use the Mozilla Firefox browser, you will also have the opportunity to check if your browser has saved your email password. This will allow you retrieve the access key in a very simple and fast way and without having to communicate with gmail support.

Therefore, Follow the steps that we will explain below:

  • Go to the browser firefox and click the three vertical lines located at the top right of your screen.
  • There a menu will be displayed with different options in this case select the section of “Options”.

MozillaFirefox

  • in the window of “Options” select the section “Privacy & Security” located in the menu on the left of your screen.
  • Now with the help of the mouse you move to the bottom of the screen and get the section of “Users and password” Y select “Saved Accounts”.

MozillaFirefox

  • Then it will appear a new window where you will be shown on the left side of your screen all the loginsThere you will find usernames and passwords that you have entered in firefox. To see the access code you simply have to select the option “Show password”.

MozillaFirefox

Recover password without phone

another form of power recover your gmail password it is through mobile phone, this method consists in not asking you for any type of additional data during the process, either as a additional email or phone number, which are requested at the time of creating said account.

These data are requested especially for this type of process, where either your phone number or additional email send a link so you can do password change.

Therefore, if we do not have a additional mail or a phone number and we want recover the access code to the email we can do it through the following steps:

  • To get started, you need to go to the main page of gmail to introduce your access data. In this you must first enter your email and click on “Following”.

Recover password without phone

  • In the new window that appears on the screen you must enter your password. however, since we have forgotten it, we are going to click on the option located at the bottom “Have you forgotten your password”.

Recover password without phone

  • Now a new window appears indicating that you must enter any of the passwords you have used on the Google platformif you remember any of it the recovery process It will be much faster and easier. However, if you don’t remember any we simply select “I do not know”.

Recover password without phone

  • After this, a new page will appear where you will be given help to regain access to your account. At the bottom you will find two options to enter an email additional for Gmail to send them the change password link. Please note that this email may be from a friend or relative then provide you with that link.

Recover password without phone

  • Now two questions will appear, one of them is When was the last time you signed in to your Google account? The answer shouldn’t be exact if you don’t remember, but if you should place an approximate why the question be validated. The second question is about When did you create your Google account? Here you must specify the month and the yearif you do not remember it exactly, it is important that you place a date very close to the true one.

Recover password without phone

  • Once you have answered both questions, simply click on “Continue”.
  • Next, a new window appears where you are told that the password recovery email has been sent to the email that you have previously added to sending the recovery link.

Recover password without phone

  • Once the link has been sent, the following will be to enter that email address and search for the message sent by Google to get the link.
  • When you have entered the message you must click on all the blue link that appears on the screen to continue with the process.

Recover password without phone

  • Here will open a new page where a box appears for you enter your new password. once you have written it simply select “Change Password”.

Recover password without phone

  • Finally, a new page will appear where you are told that the password change of your Gmail account has been changed successfully. In addition, a link will appear to “View account recovery information”, which you select.

Recover password without phone

  • There just click on “Save” and after this you can go back to log in to your Gmail account and continue enjoying each of its services.

Recover password without phone

without knowing the user

It is also possible that for some reason you have Forgot your email address to access your Google account, either because you have let too much time pass access your email again or because you have chosen a username a bit hard to remember. However, recovering your username is possible, for this you must follow these steps:

  • if you forgot your username or email address then you need to have a phone number registered on the platform for the account recovery. To start this process you must enter this link Recover your Gmail username.
  • Here you must enter your registered phone number and then select “Following”.

without knowing the user

  • A new window will open where you have to enter your names and surnames and then select “Following”.

without knowing the user

  • Now Google will send you a code of check to your phone number to do so select “Send”.

without knowing the user

  • Here a new window will appear where you must enter the code that Google has sent to your smartphone.

without knowing the user

  • will finally appear your email address or registered username on the platform. This way you can recover your email address in a few steps.

without knowing the user

Recover your account with the security question

another form of power recover your gmail account is through the security question which you have created at the time of registering on the platform. So if you remember what was the question and the answer to it then you will have no problem performing this method.

  • In this case Google She’ll show you your security question and you simply have to write the answer correctly and finally click on “Following”.

Recover your account with the security question

  • After this you will have to answer some additional information for the account recovery, this is simply done so that Google can verify your identity.

Recover your account with the security question

  • This way you can start regain your access to Gmail in a few quick and easy steps.

Emails