Outlook is currently one of the most used email servers worldwide. It has a large number of active users who place it next to Gmail as the two most important emails of today.
Previously this mail server was known as Hotmail . However, in one of his most recent updates his name was changed to Outlook . In order to access it, you need to have a password access and an Outlook user or email.
This is how many times users get to forget their password or user for some reason and cannot access their inbox again . Therefore, if this happened to you and you cannot access your mail , here we will explain how you can recover your email account without remembering your user or password .
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What to consider before trying to recover my Hotmail account again? Now Outlook
When you want to recover an Outlook account it is important to keep in mind some specific aspects that will help us know if it is possible or not to recover access to email. This is because this mail server has a set of rules that the user must comply with , since if some of them are ignored it could mean closing of the email .
According to this, here we are going to present the most important aspects to consider when trying to recover an email account:
Inactivity time
One of the main reasons why Outlook closes email accounts is because of the downtime in them . This is because all these users created and not reused are considered as fake or spam accounts, since they are simply created to meet some requirement of another web platform or to create fake emails and send information with viruses or malware through the email server.
Therefore, if you have created some Hotmail mail a while ago and have not used it again, it may have been removed from the platform . In general, it is estimated that must spend 1 year or more of inactivity in order for the email to be deleted.
If you have this time or more without opening your email then it is possible that it has been deleted, if so, it will not be possible to recover your account, in this In case you just have to create a new one and that way you can enjoy the services of the old Hotmail .
Device
Another important aspect to keep in mind when you want to recover an Outlook account is the device where we are going to do the recovery process , either to recover or change the password or simply to recover the user. By security and privacy rules the Microsoft account detects the computers from where log in constantly .
With this in mind, the best thing to do when you want to recover access to email is to do it through a team where we have previously entered it, since this It will greatly facilitate the recovery process. On the contrary, it happens when you try to do it from a team where you have never entered the mail , since the system will detect it and the recovery process will be more tedious and complicated.
In this type of case Microsoft will try to prove the identity of the person who wants to make this change, this as security measure . Therefore, if you do it from a new computer you will surely have to answer a large amount of question before you can perform the password change or user recovery .
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Phone and alternative mail
Generally, when the registration process is performed on this platform the user is requested to enter a phone number and an alternative email as a security measure at the time of any inconvenience with access to the mail.
This will facilitate any password or user recovery procedure since the system will automatically send you access information to your phone number or alternative mail .
In this way, if you have any of these two requirements in your account , the procedure to recover access to email will be simple and fast . It is important that you make sure that the number registered on the platform matches your current number .
Steps and methods to retrieve the Hotmail email account nor the user
One of the biggest advantages for users of this platform is that they have a large number of methods that will allow them to recover access to Hotmail. Therefore , If you have lost your password or do not remember the user you will need to perform some of the methods that we will show you below.
Reviewing passwords saved in the browser
Before contacting Outlook support service to try recover your password or user , it is important that you first try to check if the email password has been saved in one of your web browsers. In general, most browsers usually store the access data of certain web pages , some of them are the accounts of Microsoft .
In addition, this has also been one of the main reasons why users frequently forget their passwords or users , since the browser automatically populates this data preventing the person from having to enter it when they want to access a web portal.
Therefore, this first method is to check the browser settings and see if this data is stored there, to do this follow these steps:
In Google Chrome
If you are one of the people who constantly use Google Chrome as your default browser then it is necessary that this procedure be done from your configuration. Especially since Chrome is responsible for storing a large amount of data from websites in order to make your users your next logins.
Considering this, here we explain how to check if your email access data have been stored by Chrome, to do this, follow the steps below:
- To start you must enter the Google Chrome browser .
- Once you have entered you must click on the three points located in the upper right part of your screen.
- There you will see a menu where you must select the sectionConfigurations†.
- Then a new page will open on the screen, with the help of the mouse you scroll down until you get the “AutoComplete” section.
- There you have to select the option of permittedConword Password.
- In the new window that appears you can find a section with the “Saved passwords” where you can see those websites that have this stored data. As well as another section of “Passwords that are never saved”.
- In this case, if your email appears in “Saved passwords” you simply click on the “Vista” icon, this will allow you to know your access password .
In Mozilla Firefox
Mozilla Firefox is another of the most commonly used web browsers, just as Chrome is responsible for storing a large amount of data from the different web pages you visit , such as users and passwords . Therefore, if you have forgotten your Hotmail password an option to try to recover it is by accessing Firefox options and checking if this data is stored there.
If you are a little lucky and this data has been previously stored during your logins, then your recovery process will be very fast and easy, to do this follow these steps:
- Enter your Mozilla Firefox browser.
- When you have entered the browser click on the three lines located in the part top right of your screen.
- In the menu that appears on the screen, select the option of distinctOpciones†.
- Now the “Options” window will open, here you must select the “Privacy & Security” section.
- When you have entered the “Privacy & Security” tab, with the help of the mouse you will have to scroll down until you find the “Users and password” section.
- The next thing will be to click on “Saved Accounts”.
- Finally, a new window will open where you can find all the sites where you have previously logged in and where the access data has been stored . You can also add new websites by clicking on the “Create new logins” option. Therefore, if your saved email appears here > you just have to select “Show password” and that way you can log in to Outlook again.
Without knowing the password
If you want to access your Hotmail inbox, but you forgot your password or you simply lost it , you will have What to do this method. It consists of resetting your password through the Hotmail system and in that way can generate a new password to re-enter your inbox , to do so follow these steps:
- The first thing will be to enter the main page of Outlook.
- There you will click on the “Login” button located in the upper right of your screen.
- Next, you must enter your email address , phone number or Skype and select subsequentlyNext†.
- In the next window you must enter your password , in this case select the option Forgot your password? to start this procedure.
- Here a new window will appear where you will be told if you want your security code to be sent to your alternate email address or simply if you want to try some other method. In this case, select the “Show more verification methods” option.
- A new window will now open where you can select whether the code will be sent to the alternative mail , if you prefer to have it sent to you in a text message or to be called . In this case we select “Send text message”.
- In the next window you must enter the last 4 digits of your telephone number and then click on “Get code”.
- Now in the next window enter the code that has been sent to your mobile device and select subsequentlyNext†.
- After this you must create your new password . Keep in mind to create a security key that is easy to remember and finally click on consequentlyNext.
- Finally, a window will appear where you will be told that the password has been successfully changed . Just select the “Sign in” button and start enjoying your inbox .
Without the mobile
Another way to recover your access to the Outlook inbox is without requiring the mobile device. In this case it is to change the Access password without the need to receive the verification code on the smartphone , this in the case that you do not have your terminal at hand or you simply do not have that phone number registered on the platform .
Therefore, to recover access to your account without your mobile, follow these steps:
- Enter the Outlook home page and at the top right of your screen select the “Sign in” button.
Then a window will appear for you to enter your email address . Once you have written it select subsequentlyNext†.
- In the next window you must enter your security key. However, as we do not have it in this case we click on Forgot your password?
- Here you will see a window that tells you how you want to get the procedure security code . In this case, you have the option to send it to the alternative email address registered on the page, which you select and then subsequentNext †
