How to recover the PSN account and use my user to play online again? Step by step guide

Video game consoles have become very popular in this last time and especially those of PSN. It is very common to change the version for a more modern one (for example, from PS3 to PS4), since this way you can access better games, higher quality resolutions and other specific issues.

In case you forget some information about your PlayStation Network account, you will need to use some recovery methods that we will mention in this article.

After you read this entire report, you will know how you have to recover your password and "Login ID" on PSN. We will also teach you the steps you must follow to change the email address with which you access the platform to play online.

Aspects to consider to recover the PSN account faster

To recover the PSN account we will show you the parameters that you should consider in case you have problems:

Set security question

One of the easiest ways you have to recover an account is through the implementation of a security question, of which only you can know the answer.

In order to access this method, you will have to follow the following steps on PS4:

Go to "Setting".
Then you must click "Accounts administration".
Choose the option "Account information".
Search "Security" and click on this section.
Then tap "Enter login information."
Click on "Security question and answer" and write the answer after displaying a standard list. Or you can enter your own question.
Click on "Continue".
Enter your security answer in the text field.
To finish and be able to save the changes, you must press "Confirm".

In case you want to do it through a web browser you will have to follow this guide:

Log into PSN.
Find the tab "Bill" and then tap "Security".
Under "Question answer" you must click on "Change".
At this time you must choose or create a question.
Write the answer in "Security Response".
Click on "Save".

Set phone number

You can choose your mobile phone so that the codes to get a new password reach that number. Let's see how it is done to associate a mobile with your PSN account:

Find the tab "Account settings".
Click on "Security".
Click on the link "2-step verification".
The system will ask you to log in with your username and password.
Go to "Mobile phones".
Press in "Add a mobile phone."
At these times you will receive a code that will be used to verify your phone.
Enter the PIN you have received and then tap "Check" to finish the process.

Steps to recover and reset my new PSN password fast and easy

In case you have forgotten your password, you can recover it with different tools. Find out how you should do in each case.

From the web

Enter the PSN login with your browser and continue with this process:

Press in "Having trouble logging in?".
3 options will appear, in this case you must select the first one, "I forgot my password – Reset your password".
You will need to enter the login ID. To do this, enter your email and select "Send an e-mail".
Once you have received this message in your email address, you must click on the corresponding link.
Now, you can choose if you want to use a code to receive in mobile or via email.
You will receive a new email or a PIN on your phone (if you decided to use this last option), which you must enter to receive the link that you will have established in your mailbox.
Next, you will have to follow the steps to choose a new password. You will have to do click on the link, which will take you to another screen. In this, you are going to enter your login ID and create a password.
Go back to your email box. You will find a link that will enable you to start using the password.

From PS4

From the console you can follow this procedure to recover the password:

Go to "Settings".
Then select "Accounts administration".
Click on "Log in". In case, automatically, you log in when selecting your user, you must previously choose "Sign off" so that the option you need appears.
On the login screen, you must tap the triangle.
Enter your username and click "Following".
Open your email and click on the link which will take you to reset your password from the browser.

From PS Vita

Follow this step by step on your PS Vita:

Find the option "Settings".
Choose PlayStation Network.
Press Login and choose "Did you forget your password?".
Enter your login ID and then enter your date of birth.
Then tap "Following".

You will receive an email with the sender from Sony. Click on the link and continue the steps from the computer.

From PS3

On PlayStation 3 do this:

Choose PlayStation Network and then tap "Log in". If it does not restart automatically, you must log out using the "Triangle button".
Once you are at the login screen tap "Have you forgotten your password?".
Write your email and your date of birth.
Click on "Confirm".

When you receive the email you can copy and paste the URL into the browser, or click on the link so you can follow the password recovery steps.

How to reset my PlayStation Network user to continue playing online?

The PlayStation Network user is an email that you assigned when you signed up for an account on this platform. PSN calls it "Login ID" And it's the primary means Sony uses to verify the account, protect user data, and send important notifications.

In case you forgot your start ID and can't log in, either because you had a PS3 and switched to a PS4 or for any other reason, you will have to communicate with PSN support. To verify that you are the account holder, you must provide your date of birth, first and last name, the last time you loaded money on the PlayStation Network and the serial number of the last console on which you had the username enabled.

Once you have declared all this information, you can only change the email associated with the PSN account.

When you want to change the start ID to continue playing online, you can do from your console or with the web browser. This is why we will show you the steps you need according to each case.

From the web

Go to your trusted browser and do this guide:

Enter the Sony account management, where you must enter the start ID and password. Then, you will have to press on "Log in".
Once you are inside the menu, you will have to select "Security", located in the sidebar.
Find the option "Login ID (email)" and click on "Edit".
Write a new email address and when you finish press "Save".
You will receive an email in the old and in the new mail. In the latter, you must click on "Check".

You should keep in mind that when you change your startup idea, the session will be closed on all the devices that you had linked to this email.

From PS4

With the PS4 Joystick make this guide:

Enter in "Settings".
Choose "Accounts administration".
Then press "Account info".
Choose "Login ID".
Enter the access password.
Enter the new ID.
Click on "Confirm".
You will receive an email at the new email address. You will have to click on "Check".