Telephone companies also evolve . Today, in addition to providing both fixed and mobile or internet telephony services, with fiber optics as the main protagonist, they are adding more possibilities to offer something more interesting to consumers. In this way, we can find subscriptions to platforms such as Netflix or HBO , in addition to Spotify or other systems that allow you to enjoy all kinds of contained in different devices.
Thus, we come to packs like those offered by Movistar with Fusion. Movistar Fusión is a package that combines internet with fiber, mobile telephony and television with a wide range of available channels and numerous series and films exclusively for the enjoyment of those who decide to take this proposal. It is one of the star formulas of the company in Spain, and one of the ones that most attracts the attention of all those households that consider going to the services of one of the major operators in the country.
Although has a very interesting service proposal , such as Movistar email among others, many consumers may want to leave to enjoy these for different reasons. Changes in price rates , not being able to assume the price of some of these packages or running into something that does not live up to expectations, in addition to competitive offers, can be several of the reasons that lead many to go to the internet looking for how to unsubscribe from Movistar Fusion.
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Steps to unsubscribe from any other service against any Fvistar service or fusion definitive
That is precisely what we are going to illustrate here. We will explain what needs to be done to cancel the subscription in the services of this company through this guide that details all the possible processes and alternatives step by step so as not to leave room for confusion of any kind and you can remove yourself from this platform.
If you want to unsubscribe from any Movistar service or pack permanently , you just have to follow the steps that we will take in this section. We will explain what needs to be done to request this withdrawal both by phone and online to be able to carry out the process as quickly as possible, although we anticipate that there are usually waiting times in between from the request until the total cessation of the service.
By phone
To unsubscribe from Movistar Fusión by phone , the process to follow is tremendously simple. Pay attention and follow the steps that we are going to take next to be able to carry it out:
- First, take your mobile or landline phone and call 1004 (free alternative: 900 10 10 10) . This is the Movistar customer service number.
- When you contact the team, request that you unsubscribe from your Movistar Fusion subscription.
- Keep your account details on hand , line holder and other useful information. To verify your identity, you will be asked several key data in order to close your account.
- In a few days or even hours, your Fusion account will have been closed and you will stop having this service provided by Movistar.
Via internet
Online it is also possible to remove the subscription to Movistar Fusion . The content on television is part of those services of the company that can be suppressed through the network, and for this we must follow the following steps that we indicate:
- Open the web browser from your PC or mobile phone and go to the address bar. You have to access the following URL .
- Once inside, go to the top right and click on “Access my Movistar” . In the drop-down that appears, press “ Access ”.
- Now, you must write your ID or the holder of the line and the service in the first field . Below, do the same with the password (respecting uppercase if there are any). Then, press the “ Enter ” button. You can also opt for the “Secure access with your mobile” option.
- Already within your account, you must go to your “Private area”.
- Within it, you can manage all television packs that you have hired and request the withdrawal of Movistar Fusión. You just have to go to your section and ask for the cancellation.
- Probably, you will have to re-enter your ID and also your phone number, or those of the holder, to verify the identity again before proceeding with the final cessation.
How to unsubscribe in Movistar if I still have permanence?
The procedure to unsubscribe from Movistar while staying is not complicated, although it does have an important nuance. Before, the penalties imposed by the telephone companies in this area caused many to back down and wait for compliance under the contract; Now, things are very different.
If you want to unsubscribe, you just have to call 1004 (free alternative: 900101010) and contact customer service. Then, explain the case and request the withdrawal of the service in question, being necessary to provide data such as the number, name and surname of the holder or ID. With all this, the rest will be as simple as waiting for the termination of the service.
However, the differentiating nuance lies in the payments . The consumer requesting the permanent withdrawal must pay an amount equivalent to the remaining months to be fulfilled . This is the only tax imposed by the telephone company and that, if a portability is negotiated with another brand, it can be paid for it if a good agreement is reached.
The procedure is as simple as making a call and requesting the cessation ; however, you have that additional payment due to breach of the contract established at the time of signing to obtain Movistar services.