WhatsApp Business is one of the most optimal tools that businesses and companies have on hand to improve your customer service and retain your target audience. Well, facilitates a closer and stronger connection between the company and its consumers.
In order to get the most out of it, many people wonder if there is a possibility of use such a business account on multiple devices. In order to have a greater reach.
However, this question has not been fully resolved and therefore, we will emphasize how WhatsApp Business works in regards to the use of different equipment. Learn more about it below.
Is it possible to use WhatsApp Business on more than one device at the same time?
For security and privacy reasons, in WhatsApp Business (nor in conventional WhatsApp) there is the option of managing the same account with two different phone numbers because this platform, It only allows you to enter from a private phone number. Thus, if you try to use a WhatsApp account on several devices (exchanging the SIM card and your account between them), it is likely that the system blocks you.
However, for manage a WhatsApp Business account from other equipment, an alternative solution is known that is efficient. Is about use WhatsApp Web as the main route to open a WhatsApp business account on another mobile device or through a desktop computer. Thanks to this, said account can be operated on two devices at the same time.
Learn step by step how to log into WhatsApp Web with WhatsApp Business and access from multiple computers
For many companies and brands, it is more practical and comfortable to manage their social profiles through a computer. So, the ability to log into WhatsApp Web with WhatsApp Business it is efficient to optimize productivity with regard to customer service.
Next, we explain the steps to follow to log in and enter a WhatsApp business profile from several computers:
Enter the WhatsApp Web page
In the additional equipment where you want access your WhatsApp Business account, open your trusted web browser and search for the WhatsApp Web site to enter it. Once fully charged, a unique QR code.
Look for the WhatsApp Web option in WhatsApp Business
Then open your WhatsApp Business account from your mobile device, go to the upper right corner of the main page and press the three dots that are there. In the menu that appears, select the option “WhatsApp Web”.
Scan the QR code
Once this is done, the camera of your mobile phone will open and from there, you have to proceed to scan the QR code shown on the web page through the other device to use. With this, you will enter your WhatsApp Business account automatically, online, to manage it on more than one device at the same time.
How many WhatsApp Web sessions can I start with my WhatsApp Business account?
From multiple devices, WhatsApp Business users have the ability to log in from WhatsApp Web as many times as they want, using the same profile. However, although the history of open sessions is shown on the main device (that is, in the original WhatsApp Business app), the truth is that it is only possible to keep an active session.
Is, will belong to the last team from which the QR code is scanned. It should be noted that, every time you want to use WhatsApp on other devices, you will have to press the “+” icon in the upper right corner of the WhatsApp Web within the account of WhatsApp Business. You also have the option of choose “Close all sessions” to reuse your account from the mobile app, exclusively.