Fix bug: “The connection is not private” in Chrome and Firefox – Step by Step Guide 2022

Although it is true, the vast majority of activities that can be carried out today revolve around the network, since the Internet truly facilitates everything. which go from consultations, to transactions and purchases via online.

This, although very beneficial, also It could be dangerous by the large number of computer attackers who take advantage of it. Whether it is to obtain your personal data, steal information about your bank account numbers or your credit card. However, most web browsers have been perfectly armed to prevent such attacks.

That is why, in order to guarantee the user the greatest security while browsing the Internet, both Chrome and Firefox can sometimes issue a very usual message that prints the following: “The connection is not private” and to know what it is and how you can solve it. We have created this post for you.

What does the error message mean “The connection is not private” in Google Chrome and Mozilla Firefox?

Faced with such vulnerability present on the Internet, the policies of Google Chrome and Mozilla Firefox created and developed new ways to improve the security of your users and prevent them from falling victim to hackers or cyberattackers who want to steal your personal and banking information.

Therefore, both web browsers have the ability to let you know when a site you access does not have a private connection, through said popup message.

This basically means that the web page in question it’s a fake versionso its reliability cannot be verified and since a third party is needed to guarantee that it is reliable, they choose to let the person know that it is better do not access there for pure security. Thus, a method of encryption of the connection between the browser and the server.

On the other hand, there may also be additional reasons why these browsers display the connection not private error and the most common of them are:

• The website has outdated certificates: It is possible that it is a website that contains a certificate made by a trusted organization, but if it has not been updated in a long time, the browser will not be able to validate it or guarantee its accuracy.
• The issuer of the certificate is not known: Although it was previously considered a complicated task, the truth is that currently creating a website certificate is very simple. However, if Chrome or Firefox cannot confirm that it is a trusted issuer, access to the website will be prohibited.
• There may be connection errors between the browser and the web: In case the network connection between Google Chrome and the website or Mozzilla Firefox and the website is not correct, it will surely tell you that “The connection is not private”.

Steps to fix the error “the connection is not private” in your Chrome and Firefox 2019 browser

After encountering this error message when entering a certain website, many users chose to give up and, unfortunately, ended up providing their email or even their data to access the bank account and thus, they were victims of scams or identity theft . So we recommend you do not do this at all.

Rather, luckily, there are procedures that allow you to solve the fault file and even through them you can protect your identity and privacy when entering important data from chrome and firefox. Next, what we recommend you to carry out in each of them, according to from which you prefer to manage your activities when browsing the web:

in Chrome

If you are a loyal user of Google Chrome, luckily there are several solutions when you get the error message “The connection is not private”. Well, let’s start with the most usual one that we recommend you to carry out only if you are very sure that the website you are trying to access is truly trustworthy.

The steps to follow in this case are:

• To enter regardless of the pop-up message issued by Chrome, first of all click on “Advanced Options”.

• After that, among all the options displayed, click only at the bottom of the window where it says “Access XXXX (the unsecure website)”, and so you will enter at your own risk.

• As you will see, the method is extremely simple and also valid to carry out on Android devices.

Clear browser cache

In various cases, one of the reasons why Chrome shows you the message in question is the cache. Since, it is estimated as aor of the main means of consultation of the system to allow the user to quickly enter a specific website and what happens is that it refers to an old certificate with which access will never be allowed.

To proceed with clearing the cache, complete the following steps:

• Enter the Settings menu, specifically in “Show advanced configuration”.
• Then click on the selection “Privacy”.
• Now click on “Clear browsing data” and ready.
• In case the previous steps do not solve it, you will have to reset the browser settings using the following shortcut: Show advanced settings > Reset settings.

check antivirus

The antivirus can also be the reason why Chrome does not let you enter a website, since they take care of prevent you from accessing dangerous or unsafe sites and in most cases, antivirus programs have the ability to block security certificatesso they will never let you enter the site.

To solve this, we recommend disable SSL browsing in Google Chrome and also disable antivirus HTTPS protection that you use

Check system date and time

“The connection is not private” can also be displayed to Google Chrome users for not having an effectively synchronized time and date. Since, in general, the secure certificates between the computer and the website have an expiration date indicated and if it is wrongthe browser will immediately assume that certificate as not valid.

in firefox

Now, if you always use Firefox to manage everything over the network and you get this error to access a website, also there is a very simple solution to solve it and the process to execute consists in the following:

• After observing the pop-up indicated in the main image of this section, you have to open a new tab in Mozilla Firefox and enter the line “about:config” right in the address bar.
• Once you complete the above, you will have to click on “I accept the risk” and so, you will see a long list on the entire screen from which you can control various system options.

• After that, enter the term “security_ssl_enable” in the bar “Search” and new results of interest will be displayed.

• In such results, you have to specifically focus on the line “security_ssl_enable_ocsp_stapling” located at the end of the list.
• In order to fix the error, you must set the value of said to “false” instead of “true” in the column where it says “Worth” and to nail it down, just double-click there and you’re good to go.

• Finally, close all Firefox windows in order to save the changes when restarting the browser. So, with this, it will not issue this error message again and you will be able to navigate in a normal and safe way.

Notably, This problem in Firefox is caused by an SSL certificate erroras also occurs in reference to Chrome.