Gmail Troubleshooting: Gmail Not Working? List of the most common reasons and how to solve them

The Gmail email service is considered today as the number one worldwidethis thanks to the multiple benefits it offers, in addition to having a excellent storage capacity and tools that facilitate work such as Google Drive or Google Calendar.

Now all this does not make the platform error-free that complicate its proper functioning, in fact There are several problems that it can present..

In the next article, we are going to show you what are the main problems with the operation of Gmail, so you know how fix them, since these failures prevent the proper functioning of the mail and our performance.

What are the main Gmail malfunctions that we can find on the web or application?

For multiple reasons, Gmail can present several errors that can disrupt its routine operationfor this reason it is important that you know what these problems are, since in the case of presenting yourself you know very well what to do at that moment.

These errors are as follows:

not login

It happens on many occasions that we want to access our mailbox and the system does not allow itThis can be due to many reasons.

The first recommendation is not to lose your temper, the main reasons are:

• Service status: In this case, the platform may be having problems in its system, for this reason it is necessary to check if you have a good internet connection, log in from another computer or check the status of the Gmail service.
• Delete cookies and cache: This is another of the common causes that normally prevent you from logging into Gmail, which is why we must eliminate these elements so that everything works normally.

Forgotten password

It is one of the most common causes for which an error can occur in the operation of Gmail mailNotably To solve this mishap, it is important that personal data has been entered correctly at the time of registration, such as alternative phone number or email. On the other hand, it is advisable to use a combination of numbers, letters and characters that are easy for you to remember and thus avoid this type of inconvenience.

Messages are not loaded

It is likely that by accident you have deleted the email messages that you had stored in your Gmail account, for this you must check the trash folder where it is usually the usual destination of the deleted information, There are also other forms of search such as the use of keywords.name of the contact who sent the email or the respective date of receipt of the messages.

synchronization errors

The sync errors They are usually common in some cases, in this sense the most frequent problem is receiving a message that says “Account out of sync error”, causing many people to be alarmed when they see this notification, another common symptom is that the account does not allow you to send emails, not being able to see all the messages in the tray and not receiving emails from your contacts.

forgotten user

If we said that forgetting the password is a common mistakewell the forgotten user does not escape this situation eithersince for various reasons this information is often forgotten, either because we hardly use the mail, its origin is very old, or we simply forgot the place where it was written down. In this case, we must do a user recovery, following the steps indicated by gmail the correct way.

Learn step by step how to solve the main problems that do not allow your Gmail to work

As everything in life has a solution and the problems that Gmail may present are no exception, here we will show you in detail how to solve these faults in case they occurin a simple way, so that you have the necessary knowledge and know what to do.

Go for it:

Recover username and password

Are the two basic elements to be able to open your Gmail mailif you lose one of them or both you are in trouble, however here we will show you what you should do next.

recover user

• You must open the portal gmail, “Log in” and then click “Forgot your email?then the system will transfer you to this page accounts.google.com/signin/v2.

• In the designated space, enter the phone number that you placed when registering your account gmail and press “Send”.
• Add the first and last name with which you are registered and press the key “Following”.

• You will receive a text message on your mobile phone with verification code Google, enter this code and press “Send”.
• It will appear on the screen of your device, the email that is affiliated with the inserted numberselect it and that’s it, in this way you will have recovered your Gmail user.

Password recovery

• Enter the email correctly and click the key “Following”then it will ask you to enter the last remembered password and there you must press the “Have you forgotten your password?”, then press the button “try another way”you will have three options: text message, alternate email, or touch “Yes” on the phone or tablet, choosing the element that you have placed when registering your account.

• Later, a text message will arrive on your phone or an emaildepending on your selection with the Google verification key, insert it into the space and touch “Following”.
• In the case of using a Tablet or phone, the notification will arrive on your device and just press “Yes”and immediately the unlocking will begin in your account.

• Change the password and replace it with a new one that is safe and easy for you to remember.
• and in this way you can recover your lost password without any problems.

Clear app cache

When we delete the cache we are deleting all the data temporary that an application may have stored, in this case, this type of data usually brings problems to the Gmail Appso it is necessary to carry out this procedure so that the application remains as newly installed without deleting the most important information.

The procedure is like this:

• Locate yourself in “Settings” and then go to the “Applications”.

• There you will see a list with all the applications you have installed, look for “gmail” and press its icon.
• You press “Storage” and then press “clear cache” to start the process.

• Clever, you will temporarily erase all app data and everything should work fine.

Delete browser cookies

The presence of cookies in the browser can bring problems to the operation, since for various reasons the speed of the browser tends to decrease or it may take time to open multiple programs at the same time.

Deleting cookies is done in this way:

• go to the google chrome toolbar and locate the three vertical dots which are in the upper right.

• A menu will be displayed where you must press the option “More tools”, you will automatically see a sub menu, click on “Clear browsing data”.

• A tab will open, where you will have to delete all the browsing data that you can find therein this way the cookies and the cache will be completely deleted.

Update the app

another one of the problems why the application has problems with the operation is that it does not have the most recent or updated version imminentlyso some new function or a new poorly adjusted interface may be the reason that leads you to have to renew the app.

To achieve this, the following steps must be followed:

from your PC

• Login to your account from the computer.
• Enter the password and the user correctly.
• Already in the inboxgo to the top right and press the button in the shape of “Gear” and click.

• There a menu will be displayed with the option “Try the new Gmail”, you press and it will automatically start the update.
• In case of not having this option on your menudon’t worry, you already have the updated version on your PC.

For mobile devices

• The first thing you should do is open the “Play Store” on your mobile device.
• Then in the upper right, press the circle with the initial of your name, there a menu will be displayed.
• Tap the section “Manage devices and apps” which will take you to another page.

• Then at the top you will see two tabs, press “Manage” where you will see all the applications that you have available on your device.

• Search gmail and you will see on the right side the label “To update” and press it to renew the application.

• If the label does not appear “To update”, on the menu is because it is already renovated.

Reboot your device

It is a common practice that when having problems with an application, the computer must be restarted to correct certain errors and that everything can work better, in the case of Gmail, this can be a solution in case of presenting some kind of problem.

To restart the device, follow these steps:

• Press the button “Switched on” either “Power” for a few seconds.

• Then a menu will appear on your device, press “Restart”.
• From then on, the system will start to make adjustments to the system and eliminate any kind of failures that may be affecting the proper functioning of Gmail.
• One time restarted the computergo to the application where it should not present any problem.

Check your internet connection

A poor internet connection is usually an inconvenience for our mail gmail works properly, that is why we must be aware of it in case of errors when sending an email or downloading a file.

The steps to check the connection are as follows:

• click on the button “Start”and in the blank space write “cmd” and press “Enter”.
• A box will open there you must placer ipconfing and press “Enter”.

• then write “Ping”you give a space and a name numbering will appear “ipv4 address” there you will see a numbering with points included, for example 192.168.1.1 and click “Enter”.
• Thus, the device starts the internet test, giving a result where the words “Sent and Received”.

If in the lost part we observe (0)then you have a good connection, if on the contrary it appears “Media Offline” then we do not have an internet connection or problems with it.

Uninstall and reinstall the app

There is a good chance that the Gmail application comes with many bugs or has compatibility issues with the operating system, in this case a good option is to uninstall the app and then reinstall itin this way you can eliminate existing errors and start using it as if it were the first time.

This process is done as follows form:

• Go to the option “Settings” and then to the “Applications”.
• There you will see all the applications that you have installed on the device, search and press “Gmail”.

• Go to the tab “Deactivate” and it will ask you the rigorous question to confirm that you want to delete the app, accept and all the data will have been deleted.

If you want to install, follow these steps:

• go to the Play Store and at the top place Gmail.
• The list will be displayed and choose the email app.

• Then you press the button “Install” and ready, the App will be installed again.

Delete the account from your device and reopen it

this alternative perhaps it will be used as the last option in case nothing works anymore and you see yourself in the need to do a reset of everything.

This process is done as follows:

To delete the account

• Go to settings, then “Applications” and then go to the “Accounts”.

• Over there you will see the accounts you are using such as Google, WhatsApp and Telegramamong other.

• Tap the Google accountand click on “remove account”, a confirmation message will appear and automatically the account Google will be completely removed.

To open the account

• To use the device we must configure it to a Google accountfor this we must first choose the language and press “To access”.

• Next the system will ask us if we have a Google account, enter your data (password and username)and at that moment the synchronization of the phone to our account will begin.
• Later, you must update all applications, including Gmail, and voila, you will be able to use it without any problem.