The problem when your browser indicates that the connection is not private, is very common, many times this message can prevent you from entering different pages, generating an unpleasant experience when using Firefox. This error can come product to the updates that make the companies to help keep the information of the user more secure in case of attacks of harmful entities.
Even pages that are used very often may be affected, such as email, Facebook, a bank platform, among other options. In some cases causing doubts before entering this website or making access to these sites much slower.
That is why in this tutorial we will explain what are the causes of this error, as well as how you can recognize in which sites you can enter even though this browser sent you the warning. In turn, you can discover how to solve the problem so you can use your browser without any inconvenience. Always remember to be cautious when using internet networks with your personal data.
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attackers could try to steal your information »in Firefox?
The causes of the failure are basically due to an SSL or Secure Sockets Layer problem , these are used in browsers to maintain the security and protection of the integrity and privacy of information, which integrate all your users when using Mozilla Firefox .
In addition to these reasons we can name others that generate security certificate failures, among them are:
Security certificates not updated
Security certificates are a way for browsers to validate whether a website is secure or not. These may expire at some time, or not be updated to new policies or other options. For this reason it can sometimes result in the “connection is not private” error. Only the company that owns the domain can solve this problem by updating their certificates again.
The issuer of the security certificate is not recognized
This fault comes when the issuing entity is not trusted or is not recognized by the browser. This may be a product that the issuer ceased to be trusted by the company. Since the entity that generates them violated security agreements with Mozilla Firefox.
Connection errors between the website and the browser
This failure comes when the communication between the website and the browser is not correct, or at the moment when SSL certificates cannot be placed in the certificate list, causing the user to Observe the error message.
Could the attackers try to steal your information?
In some cases, behaviors that generate distrust can be observed and can lead to the belief that there are attackers trying to steal your information. This may be possible only on websites of doubtful origin where these crimes may occur.
Therefore users are advised not to enter sites of this style. On the contrary, after reading the browser warning they are suggested not to put any personal data or payment invoices to prevent them from being stolen.
If for some reason you have to enter a website where you get the warning “the connection is not private”, do not add any personal information. On the contrary, tries to reduce navigation time on this website as much as possible.
Steps to solve the problem of security certificate error in Mozilla Firefox
There are different methods that you can apply to solve the security certificate problem, in this way prevent them from appearing every time you enter the websites that you consider totally secure.
Among the alternatives are the following:
Verify the antivirus
Many antivirus can block access to security certificates for a large number of platforms. Generating that the browser does not recognize the certificates and see as a threat the site you are trying to enter. To solve this problem you have to do the following:
- Disable HTTPS antivirus protection.
- Disable SSL scanning.
Performing this task may be very different depending on the type of antivirus you use.
Verify the system date and time
Having the date and time correctly on your computer is very important. The error is generated if at the time of accessing a website, you have the date of your device delayed or advanced some years, this may cause the browser to detect that the security certificate has expired.
This occurs because they have an expiration date. To set the date, just enter your device’s clock and set the exact time and date to the day.
Clear the Mozilla Firefox cache
The cache allows you to store data temporarily, they can contain information about web browsing. Helping the speed with which this load websites is faster. But if the stored certificates are old, it may generate the error that “the connection is not secure.”
To clear the cache in Firefox just do the following:
- Open the browser.
- Click “Tools”, you can find it in the upper right corner of the screen.
- Next, you are going to select explicitOpciones†.
- You will choose the “Privacy and Security” option.
- You will look for the section that says “Cookies and site data” there you will choose the option “Clean data”.
- Press the “Clean” option. Then click on “Clean now” to complete the process.
Access to browser options.
To allow access to pages where the security certificate is not recognized, but you fully know the reliability of the site, you just have to do the following:
- You will type in the browser bar the following: about:config
- You will get a warning, you will click on “I accept the risk” to enter the browser options.
- In the search bar you will type : security.ssl.enable.
- Choose the security_ssl_enable_ocsp_stapling column and select the word “False” next to this option.
- Proceed to close all browser windows and then restart it. Just close it and open it, so the changes made will be saved.
With this procedure you can access the websites that you recognize as safe, but unfortunately your browser did not allow it. Another last option is install the latest Mozilla Firefox update , with this we make sure we have the most current version and therefore the most secure.