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How to recover the Microsoft account to be able to enjoy all its tools? step by step guide

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To have a complete experience when using your computer or telephone equipment, logging into Microsoft is essential, since this action will allow you to enjoy a lot of applications and functions that will help you in your needs, whether they are study, work or social activities.

Taking this into account, it is important that when registering you pay great attention to the email address and password that you decided to use. It is best to record this information in a safe and accessible place. to prevent them from being lost later and you run into the problem of not being able to access your account.

However, if you have this inconvenience, in the following section we will inform you about how you can access your Microsoft account if you have forgotten your login information, or if something unforeseen arises with the validation code.

Is my Microsoft account the same for Outlook and other tools?

It should be noted that this was previously known as Windows Live ID, but later it changed its name. It allows you to use all those premier services offered by Microsoft such as: Outlook, Skype, Office, OneDrive, Bing, Store, Xbox Live, Windows or MSN.

microsoft services

Once you sign in to any of these platforms with an email address, you automatically have a Microsoft account. through which you can configure, synchronize and manage all your equipment in one place. In case you need to use another person’s computer, you just have to switch to your account and you will find several elements in common with your team.

Steps to recover my Microsoft user and enjoy all its services

Forgetting the access data of any digital platform It’s a very common thing nowadays. This is because most people trust everything to Touch ID, which often prevents us from entering our username and password.

The process to retrieve this information is simple, but Before starting you will need an active email account that is linked to the one you want to recover. This so that the platform can communicate with you and send you the information of your request.

If you don’t have an extra one, you can create a temporary one on outlook.com for free, or use one belonging to a trusted friend or family member.

To recover user

To start what you have to do is enter the official page microsoft.com; once there you must click on “Log in”, located in the top bar of the screen, on the right side.

Microsoft home page

  • Once the above is done, the alternative to enter your user will appear, but in this case, since you do not know it, you must click on “Login Options”.

login options

  • Three options will be displayed and you must enter the third one that says “I forgot my username.”

I have forgotten my username

  • there you must make use of alternate email address that is linked to yours so that they send the necessary information.

linked mail

  • Then it only remains to wait for the Microsoft team to send you a security code to the alternative email to enter it in the corresponding space.

Confirmation code

  • Finally, the first two characters of the email address will be displayed that was used to create the Microsoft account. Then it remains to log in with this. Note that you could also try asking a friend to look up your username in their email and go into your profile to find out which email address you used.

To recover password

As in the previous case, the first thing to do is go to the official page microsoft.com and write your email.

  • Then you have to click on Can not access your account?

I can not access my account

  • When the box appears where you must enter the email address, two types of accounts will appear, one professional and the other personal, you must click on the second option that says “Personal account Created by you”.

personal account

  • done this you will be asked to enter the email address, phone or Skype name of the account you want to recover, Next, you must select to have the information sent to you by the chosen medium.

account verification

  • The technical team will send you a security code that you will have to add where they ask you and click on “Following”.

security code

  • Finally, You can create a new password that you will enter twice to confirm it. This must have the necessary requirements that will guarantee your safety.

New Password

But what if I can’t receive the validation code?

If you are having problems receiving the validation code, which should reach you by email or mobile phone after completing the entire process required to restore your account, You should keep in mind that this can be for several reasons.

If you requested the code by phone, you should make sure that it has a sufficient signal and is not configured to not receive calls or text messages from unknown numbers, if so, you will have to change this configuration and select again “I do not have a code” to send one again.

It can also happen that the program classifies the mail as spam and send it to the spam folder, so you just have to look for it there and use the received code.

unwanted mail

It is opportune to remember that whenever personal data is placed in a form We must check several times to verify if they do not have any errors, or if they are correct. If you discover that they have an error, it is best to update the information, since for a security measure only the last two digits of your telephone number or the first two characters of your email address will be shown.

Can I lose my Microsoft account if I go a long time without using it?

Even though the previous inactivity limit was five years, As of August 30 this year, Microsoft took the initiative to delete all accounts that were inactive for more than two years in a row. With the exception of those that have some type of subscription or current product, or those of professional payments, which will be exempt from this filtering.

If this happens, you will not only lose the aforementioned, but also all those services associated with it. All data and contacts associated with that address will be automatically lost and files stored on OneDrive will also be gone.

microsoft services

what you must do so that this does not happen is to log in at least once every two years on those platforms that contain information that is relevant to you or that you simply do not want to lose.

Operating systems