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Technology has advanced so much that phone calls have improved. VoIP is one of those improvements in remote communication that a call service offers us. via internet protocol.
This system transform voice into data packets that are sent to their recipients in order to communicate, offering excellent audio quality, and without interruptions. If you want to know more about this new technology that will help us improve our communication, in this post you will find everything you need.
We also leave you in the last section the best VoIP platformswhose functions offer us good advantages in business communication.
What is voice over Internet protocol and what is this technology for?
The Internet Voice Protocol, is the new modality that allows us to make voice calls using only the bandwidth or some Wi-Fi network connection. This is a group of resources that make it possible to send the voice by signalwhich travels over the Internet using an Internet Protocol (IP).
The shipment It is done through data packetstotally different from what happens in normal calls that It is sent through the telephone circuit. VoIP circulates through any IP network, even those that can be found on the Internet, such as local area networks, also known as LANs.
We can say that its main characteristics are:
- fast and easy integration video and POS.
- It is fully considered independent of the network that supports it.
- Establishes a link to the common telephone network or also called as traditional telephony.
We cannot confuse voice over IP with IP telephony since that they are differentand many of the people tend to confuse them.
One of the differences is that VoIP technology allows us to communicate over the IP protocol, while telephony over IP is those that offer telephone services to the public, carried out with the help of VoIP technology.
What are the main elements of voice communication over the Internet?
Different elements are involved in IP communication. Next we will see what those elements are involved in VoIP communication:
terminals
the terminals are those that can be implemented both in software As in a hardware, they are considered as the substitutes of the current telephones, the most used are the Softphones and the ATA.
The IP Phone
Physically we can say that an IP phone it is very similar to a traditional telephonebut what we can say is that it is nothing like that is the way the voice is transmitted. The IP phone connects to the Internet through the Router, hub or cable modem, then calls are made and received over the Internet. For this process we do not need to have a computer on, we just need to have good broadband Internet access.
softphone
this software completely simulates a conventional phone through a computer. It allows us to make calls to any destination or terminal that we have in mind, it is typically part of a VoIP environment and is based on SIP Proxy standards.
ATA Analog Telephone Adapter
This analog telephone adapter or also known as ATA (acronym for Analog Telephone Adapter), is that device that allows us to connect a classic telephone to a packet network or an internet protocol (IP) network, where its main function is an adapter that transforms the analog phone into an IP phone through an Ethernet port.
Gateways
It is a link that connects with the traditional telephone network, that acts in a transparent way for the user, in other words, it is the one that is in charge of making a bridge between the signal of a conventional telephone to an IP telephone or vice versa.
Gatekeepers
This is the perfect replacement for current exchanges, since it organizes everything we need in a VoIP call. Usually implemented in softwarewhich is considered to be the brain of the IP telephony network.
routers
Finally, we have the routers that allows us to link to other IP networks without having to use the conventional telephone network, resulting in an unlimited number of free IP calls, which, when compared to cost, is a huge savings.
VoIP vs Traditional Telephony Which one is better and how are they different?
VoIP calls transform voice into data packets without the need to go through any central until reaching its recipient in a digitized way, while conventional calls need a central where the voice is transmitted to the recipient, which is known as a connection between partners.
While conventional telephone calls need physical lines to be able to establish communication, IP telephony you don’t need thembut depends on a network structure, which does not generate no limitations, and thanks to this functionality, different users around the world could make a conference at the same time (multiconference).
Another advantage that is considered very important at the business level is that since it does not depend on any physical line, companies can establish a network connection between storesforming an interconnected network with customers and suppliers, with the same unique header number.
Can use our IP line with a Smartphone and multiple contact numbers, thanks to the fact that the contact numbers are hosted in the cloud of the telecommunications operator.
VoIP technology can positively help companiesdue to its wide range and economic viability.
List of the best VoIP platforms to contract the service
Now that you know the most important aspects of voice over Internet protocol, it is time for you to know the best platforms that exist to take advantage of this technology that may change the way we communicate in the future.
Check out the following platforms:
toky.co
East It is a system that offers us a digital telephony, with full-featured business qualities to enhance the company’s communication with its customers. In order to use it you need a good internet connection. All numbers are stored digitally and we can always find them available no matter where we are located.
Zoiper.com
This is one of the applications that offers us a reliable source of communication. we can always find supports for our companieswith a technology service capable of communicating with different people over a bandwidth.
It offers a VoIP softphone which offers a complete search of all contacts anywhere in the world. Offering compatibility with any operating system, such as Outlook, Windows, Mac, LDAP; XMPP, XCAP, Android, and others…
jive.com
This application is part of the Aurea family of solutions, which offers a complete experience for its customers. With this platform our communication system will be much simpler, and we can always maintain communication with all the people around us, or with all those people we need to connect with.
RingCentral.com
This platform is excellent for optimizing our communication. We can create a network, to be able to communicate effectively with all our suppliers or customers, where we can create a single head for the different contact numbers.
dialpad.com
Is is a platform that offers us the latest features in VoIP communication, whose technology allows us to maintain communication with all our users, has the most advanced in cloud storage, which allows us to save all the contact numbers, addresses and more information of everything we save.
It’s a platform used by large organizations such as Motorola, Uber and Netflix, Dialpad which offers the best connections, to make HD voice calls, video, messages and meetings on all devices.
networks