Although now known as Movistar +, Yomvi is a video on demand platform that the Telefónica group created in October 2011 to provide multimedia content to its customers, as part of a service package of Canal +.
Its use at that time and now is none other than having access to all kinds of movies, series and even documentaries without having to wait for them to be broadcast on the television network. Through its interface, users can view the newer chapters or premieres, as well as access several company-specific channels from a large number of different devices. It requires both connecting to the internet and being a Movistar client and requesting this service, but instead offers a good amount of content without additional costs.
If you are interested or if you are already a user of this platform, but do not know how to activate Movistar Yomvi, now known as Movistar + , we will explain everything you have to do in this guide step Step. In addition to this, we will also solve some of the most common problems when trying to enable this service or use it on both televisions and mobile phones or computers.
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Steps to activate Yomvi on my smart devices
The Movistar + service , formerly known as Yomvi, can be used in a wide amalgam of smart devices. So you can take advantage of it on your TV or any other device, we will take all the steps to enable it on the device you want. Pay attention below:
1 – Enter the Movistar activation website +
Open the web browser inside the device you want to access. When it is open, enter the following URL in the address bar at the top: movistarplus.es/activar
When you do this, you will be on the web enabling this service. Now, you just have to press the button with the text “Activate” to move on.
2 – Select device and enter data
As soon as you click on the button indicated in the previous point, a pop-up window will appear asking you to indicate what type of device you have in your home with Movistar services . Click on any of the 3 options available, depending on what you have installed at home.
After this, you have to start entering data . Start by filling out the first form with your name, surname, identification document, landline and mobile phone numbers and e-mail. When finished, click on “ Activate ”.
3 – Check email
Now go to the email inbox indicated on the form and look for the message received from the Movistar team. It will include both your username and the password you need to enable Movistar + on the device you want.
4 – Open the Yomvi application and log in
Now, you just have to open the Yomvi app, or Movistar + , on the device where you want to access its contents. When it is open, you will be asked to log in . Enter the information indicated in the email you received before, both the account and the password, remembering to respect uppercase and lowercase if there are any.
Once this is done, the following is just accept once more to finish the login and start to see what content is available. You can keep the login registered so you don’t have to do it again in the future and access it directly on this device.
FAQ: Problems and solutions to activate Yomvi
Several problems may appear when you intend to activate the Movistar + Yomvi app on a device. Many users have had problems entering the email and waiting for the message with the data to arrive.
Confirmation email does not arrive
In that case, the best solution is to repeat the process that we have explained long and hard in the previous section and then review all the mail trays. It is possible that the information has reached the spam tray and has to be reviewed there to access the login details. If it does not appear, it is a good solution to contact the Movistar support team by calling the assistance number they offer.
My web browser is not supported
If what you are using is a computer, make sure you are using a Movistar + compatible browser , otherwise this platform will not work correctly. Browsers such as Firefox or Safari are incompatible with the missing plugins , it is necessary to use Chrome or, failing that, Internet Explorer (Edge) .
Application fails
On the other hand, if the incident takes place with the application, either because it does not finish loading properly or freezes when entering the login and activation data, what you should do is delete it. Delete the app through the application manager on your phone or from the panel of your smart device and download it again to install it.
Once this is done, log in again and you will see how it works properly. If it persists, make sure your internet connection is working correctly and you are connected to a network.
Problems with Smart TV
One last possible incident can occur when trying to activate from a Smart TV. If you already have your user data and your passwords and try to enter through the TV, but it does not advance or does not recognize the password, you will probably have to update the system firmware . Check the manufacturer’s website to download a review or try to update manually from the TV itself by connecting to the internet.
Once you do, turn off the TV and turn it on again . Wait a bit for everything to initialize and re-enter the application of Yomvi, or Movistar +. If it does not work, turn to the company’s help desk to modify the necessary parameters remotely, sometimes the solution is something that they must adjust from the central.