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How to delete a Cabify account? Step by step guide

How to delete a Cabify account? Step by step guide

The means of transport are something that has also benefited from the advances in technology, as well as providing facilities and comfort to users. Getting around an unknown city or a known city is somewhat easier than ever thanks to benefits such as those offered by many applications that we have available for our mobile phones.

One of the most famous is Cabify . Created by the company of the same name, it is a platform with which you have access to a transport network that operates in many Spanish-speaking countries and has been active since 2011, reaching its highest peak of users and trips in 2016. It has been active for several years making travel easier, since its users just have to open the app and request the collection to be able to move to their destination with total comfort.

However, there are those who do not find this platform very useful or are simply against what it proposes, especially in light of the conflicts between this union and that of taxi drivers in several countries . Many people, having tried their benefits once, have decided to stop using their service and want to know how to delete a Cabify account . Here, we are going to make it easy for you by explaining what needs to be done at all times to get it.

Steps to cancel the Cabify account permanently

In this guide we make a detailed review of the procedure that must be followed to request the withdrawal from Cabify through several devices. No matter where you want to do it, we give you the steps to follow so you can finish the procedure as quickly as possible and without any complications. This way, you can forget about problems and close your profile.

The steps to cancel the Cabify account permanently are few, but they always go through the reception and sending of an e-mail with which to conclude. Next, we explain what to do from the PC and from the mobile.

Delete from PC

  • Open the web browser on your PC and enter the following URL .
  • Click on the drop-down and choose “Another problem” .

Otro problema con Cabify

  • Fill in the form with your email, your country and the city where you are. In the “ Another problem ” drop-down, select “I want to unsubscribe” , in the “ Subject “, you can indicate “ Download the service »and in the description state your reasons and your desire to close your profile. Then, click on “ Send ”.

Formulario solicitud de baja cuenta Cabify

  • You will receive an email indicating the instructions to follow . You will have to send a copy of your ID and indicate some information about your account to verify your identity.
  • In a short time, your Cabify account will be terminated and you won’t be able to access it again.

Unsubscribe from your mobile (Android and iOS)

Cerrar cuenta de app Cabify

  • Open the Cabify app after downloading it.
  • Log in by clicking on the “Let’s go” button and entering both your mail as your password in the fields that appear.
  • Now press your profile picture , top left.
  • In the drop-down menu, choose optionHelp †.
  • Choose the “Contact Cabify” section by clicking on it.
  • Now, click on “Other problems” and do it again on the next screen.
  • Type in the “Description” field that you want to unsubscribe. Then, press the “ Send ” button.
  • You will receive an email with a few steps to follow to close your profile. You will have to send several data to confirm your identity.