Since the Internet is already something that is part of our day to day in all types of devices, that the video consoles take advantage of the benefits of what this technology offers was a matter of time. All current videogame platforms offer some type of service related to the network of networks, establishing a system of user accounts, downloads and even online gaming to enjoy games with people from any part of the world.
In the case of Sony and its PlayStation consoles, the method used is what is known as PSN profiles of Sony PlayStation Network . These are accounts that allow you to enjoy online games, access the digital catalog that the company offers both games and movies and that even opens the door to free downloads and special promotions through the PlayStation Plus paid membership system .
Despite all the benefits that it seems to place on the table, it is possible that a user decides to unsubscribe because he is going to sell his console, because he has another profile different from the one that gives more use or because he does not want continue paying for those premium services provided on consoles such as PlayStation 4 . It is in these cases when the question about how to cancel a Sony Playstation Network PSN account comes to light, and in which we take care of giving answers.
Index:
Steps to delete my Sony Playstation Entertainment Network account permanently
In this guide we will explain what needs to be done to request the cancellation of these online profiles regardless of whether they are used in PS4 or even in the previous home console, PS3. In fact, even if you only usually access it from your PC, there is a way to request the withdrawal. Pay attention to the section that comes next, because there we are going to break everything down so you can do it without problems.
The steps to delete an account from Sony PlayStation Entertainment Network definitely are tremendously similar, choose the medium you choose, since the consoles do not allow you to proceed with the total closure of an account by security issues.
Unsubscribe on PS4
Through PS4 it is impossible to delete a Sony PlayStation Network account , although it can be unlinked to proceed with the cancellation outside. These are the steps you must follow:
- Turn on your PlayStation 4 console and sign in with the profile that you want to unlink.
- When you’re at the home screen, go to section “Settings”.
- Within this submenu, look for the “PlayStation Network” option or another one called “ Account Management ”.
- The following is to go to the “ Activate as your main PS4 ” section and click on it to access its settings.
- In this section, you should look for the “Disable” option and accept, when asked, indicate the “ Yes “.
- With this you have unlinked the account of the PlayStation 4 console.
- The next thing to request the total withdrawal is call the phone number 911 147 422 to contact the support team having your data written down Login ID and security information. They will be in charge of completely closing your PSN.
Close from PS3
In PS3 the same thing happens as in PS4 , it is not possible to delete a PSN profile, although you can delete that user created with it on the platform and then proceed to request the deletion of the online profile. This is what you should do:
- Turn on your console PlayStation 3 .
- When you start the system, login with the profile you want to delete.
- Now, go to your user’s icon with the command and, when checked, press the triangle button.
- In the small menu of options that appears, choose “Remove” and press the “ X ” button to confirm.
- Now, you must call PlayStation support ( 911 147 422) to request the closure of the PSN account. You will need the login information to verify your identity .
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Delete from PC
It is also not possible to delete a Sony PlayStation Network PSN account from the PC . The method to follow goes through the phone call to the team. You must follow these steps that we indicate:
- Dial the phone number 911 147 422 from your smartphone or landline.
- Request to cancel your account PSN at support team.
- If you are asked for data , you need to have your online ID, user profile email and security information.