Available for Android and iOS, this renowned online strategy video game that supports a player or a multiplayer mode is one of the gaming apps with the highest number of games users. Which, was launched in August 2012 by a company that is based in Finland and is known as “Supercell” .
In this way, the game also called “CoC ” , consists of building a village, training troops and making spells in order to attack other villages of online players or , to single player campaigns; which, are identified as “elves” , in the experience. This, in order to find gold to dark elixir that can be used to protect you from enemy attacks . It is definitely a game of great action and adventure.
Thus, it is considered really difficult to be able to overcome each level of experience to continue moving forward. Reason why, once users lose access to their Clash of Clans account, they want to get the fastest and fastest solution to re-enter it without losing all progress . So, in order to solve this problem in the most effective way, in this post we present you the main tactics to implement to restore a CoC account .
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Steps to recover my Clash of Clans account and not lose my progress on my new smartphone
To begin, we offer a quick solution to each and every one of those users who want to recover their Clash of Clans account to use it on a new mobile phone. Taking into account that there are ways to proceed in these circumstances, below, we indicate the steps you can take to do so, depending on your case :
With the Game Center account
While it is true, Game Center refers to a service provided by Apple, from which users can stay connected with their friends . Whether to check what games they have, to visualize their progress in each of the video games they play and of course, to make online games between several devices simultaneously. In other words, is about the “Xbox Live ” of Apple .
Well, iPhone and iPad users who wish to restore their Clash of Clans account without any complications, can proceed with this process from their Game Center account in view that this service saves all your games and protects them too.
Next, the steps to take for that, if you’ve linked your Clash of Clans account to Game Center from the beginning :
- To get started, sign in to Game Center using the email address you originally connected to create your CoC account.
- Now, go to the settings menu of your iPhone or iPad , and also to Game Center. Thus, at the bottom of the screen of the device you will see an option that indicates “Use a different Apple ID for Game Center” .
- Once you press the previous option, when you are logged in with the correct Apple or Game Center ID, the game will ask you to load your village and so, you will proceed to recover your account .
On the other hand, in case this procedure does not work and you cannot recover your account with the email address you are using, it is probably because it is not the indicated account . In order to solve it, you will need to ask Apple for help to retrieve your Apple ID or to be able to enter the Game Center correctly.
With Google Play account
Now, Android users must follow another procedure to be able to restore their Clash of Clans account and with that, recover all the progress. This procedure, relies on the Google Play account and of course, the Google account as well. Reason why, before proceeding to restore the game on mobile, you have to make sure you have added the correct Google Play account to the new device. Otherwise, this method will not work .
On the other hand, if you do not remember the username and / or password of your Gmail email account, this procedure will not work either and you will not be able to enter the game. So, in order for everything to be done correctly, we begin by detailing the steps to follow to be able to rescue a Gmail account :
If you don’t remember the user
- To start, you have to access the following link that provides the same service : “ https://accounts.google.com/signin/usernamerecovery ”and then follow the other instructions.
- Once you are on the page in question, you will be prompted to enter a phone number that you have at hand or an additional email address in the indicated bar. To do so, click on clearlyNextly.
- Thirdly, you have to put the full name that your Google account has, just like Surname correctly. Once you complete these fields, click on nextNext†.
- Then, depending on whether you have indicated your phone number or an alternative email, they will let you know that they will send a code there to Facilitate the recovery process. In this case, press “Send text message” .
- Instantly, they will send you the code you have to enter in the new window and once you enter it correctly, you must click on necessarilyNext†.
- When completing all these steps, finally, Google will show you your user or, failing that, the email address belonging to your account and so, you can enter it at once.
If you don’t remember the password
- Start by logging into Google as if you were going to access your account and enter your Gmail email address .
- Completed the above, At the bottom of the panel, you will find an option that says “Forgot your password?” and you must click there.
- With the above, they will show you an on-screen code that you have to enter in the indicated bar and thus proceed to press the “Continue” button.
- Subsequently, a window will appear that says “Account help” and they tell you to type the last password you remember entering, if you know what it was, you can enter it and the recovery process will be much faster. Otherwise, click on “I don’t know” or “Try otherwise” .
- Now, in the window to which you are redirected, you need to Please provide an additional email for the system to proceed to send you the password of your Google account and it will be necessary to confirm that email in the other bar indicated. If, previously, you have entered an alternative email to Gmail, the password will automatically be sent to that email .
- In addition, Google will ask you to indicate the last date in which you think you have last accessed your account, such as confidential information. They will also ask you to put the date when you created your Google account (at least you have to enter the year).
- With all this, they will finally send you a link to additional email, with which you will end up by entering your Google account upon retrieval by entering a new password .
Clarified the above, now is the time to know how you can proceed to recover your account in CoC, using Google Play from your device and here, each step to execute:
- On the new mobile, you will have to download the game app directly from Google Play Store, once you verify that you have entered the Google account to your device correctly.
- Second, it is time to access the Clash of Clans settings , within the same application.
- Now, press the red button that indicates “Disconnected” in the part of “Sign in to Google Play” , in order to connect to that account.
- Once the data is loaded, they will show you a pop-up window that asks you to choose the correct village. Either the one with the level 1 city hall or the one you lost. Of course, proceeds to recover the one you’ve lost and confirms the data that shows you there, that is, the name of the village, the level you were at and the last time you played .
- Once the above is done, once you select the indicated village, you will be able to restore all the progress of the game in question and thus continue advancing within the experience.
With Supercell ID
In case the recovery process does not work for you with Game Center or Google Play Store, or if you prefer to use another way to recover your CoC account; you will have to proceed to communicate directly with the game developers , that is, with Supercell. Because, it is the only one that has technical support to solve these situations and help users recover their game in case of loss or change of smartphone .
Thus, although it is a recovery mechanism that takes much longer and may seem a bit tedious, is listed as the most effective and necessary to restore those accounts .
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Next, the steps you have to complete for that:
- Within the game app, access the settings menu and click on the option that says “Help and assistance” , which is located at the bottom of the panel.
- Next, the system will redirect you to a help page in the web browser. There, you have to select the name of the lost village .
- Third, click on the option “I lost my village” How do I get it back? ” so that you can establish contact with the Supercell technical service. This, when enter “New Message” which is an option located in the upper right corner.
- Now, it’s time to present your case and add decisive information about your CoC account . Then, be sure to include the following information: the exact name of the user and the clan of the account that you wish to restore, the city hall level of that account, as well as XP level and also an explanation where you clarify how you lost access to the game .
In that sense, after sending the message to Supercell, it may take a few days to answer while they see your message and verify that all the information you have indicated is correct. Once they verify that information and it is true, they will respond to the message by attaching an access code so you can re-enter the game without losing all your progress.
So, to re-enter, here we provide an example of what you have to do with that access code from an Android device :
- First of all, make sure you’re connected to Google Play where your village should be linked, and then enter the game settings menu .
- Then, click on the “Link” button found in the “Devices” .
- Now, select «This is the new device» and there you will be prompted to enter the code sent by Supercell. Once you enter it, simply confirm the action .
- Finally, the app will ask if you want to load the lost village, leaving aside the progress of the current game; you will have to follow all the steps to confirm and so, you already have your account available from where you had left it .
How to recover my Supercell ID account if I forgot my username or password?
In case you have forgotten your username or password of the Supercell ID account, it will be impossible to execute the steps indicated above to restore the game account through Supercell technical support. Given this, many users ask how they can restore their Supercell ID account in such circumstances and to resolve this doubt in order to recover their game in Clash of Clans.
Next, we detail the process to be carried out:
- To find out what email you linked to your Supercell ID, start by searching your email account for messages received with the term “Supercell ID” . In this way, you can discover what the email address you used to register was.
- Now, once you know what the correct email address is, you have to access the game app .
- When you are inside the CoC application, enter the game settings menu and press “Disconnected” in the Supercell part ID , so you can log in. That way, you’ll be recovering your Supercell ID account.
Por otro lado, en caso de que no puedas entrar en tu correo electrónico vinculado a la cuenta de Supercell ID de ninguna manera, te recomendamos pedir ayuda al servicio de email en cuestión para restablecerlo y una vez lo logres, será necesario completar el paso a paso aquí indicado.