Google Play is known to everyone as the official app store for Android and Chrome OS mobile devices, where you can find a lot of applications of all kinds , be it app of games , educational, informative, photos, videos, social networks, online books , among many others.
From this virtual store a lot of activities and functions are carried out that improve the experience on the mobile device , how to install apps, update them , delete those that you no longer use, stay informed of the most sought-after apps, among many other functions you can perform.
Therefore, losing access to this account can become a problem for most users, as it would be losing access to a large amount of important information . That is why being able to recover this access data is very important , for this you must perform the steps that we will show you later.
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Tips to recover your Google Play account faster
It is important that before starting the password or user recovery process for the Android store , some tips that will make this process much faster and faster are taken into account simple to achieve . In addition, it is important that you keep them in mind since it will depend on it that you can restore your account .
Therefore, here we leave you the following tips:
Use a regular use device
The first point to keep in mind at all times is that the recovery process must be done from a regular-use computer . This means that you must try to recover your password or user from a device where you have previously logged into your Google Play account , as this will provide greater confidence and the system will not ask you so many questions or will put many problems for this.
This is because Google constantly recognizes and stores all the equipment you use to sign in . Therefore, if you try to recover your data from a new device you will surely have to answer some questions before completing the process. Since this company will be in charge of verifying your identity and that way you can allow to make some kind of change in the account .
Do it from an IP allowed in Play Store
Another aspect to consider is the IP where we want to perform the recovery process. The best thing to do in this case is to do it from a IP allowed in Play Store, This means that the process must be done from an Android mobile device, Chrome OS or from a Windows computer , as this will greatly facilitate this entire operation .
Have the mobile verified in the account
Finally, another of the factors that are important for this type of process is that the user has the mobile verified in the Android store , since this will offer a greater facility for the system I can verify your identity easily. To do this they will use your telephone number as a means of verifying your identity. Therefore, if you have already registered your telephone number in the virtual store surely this process will be very easy for you and fast.
Steps to recover my Google Play account and play with apps from the Play Store
It’s important to mention that the access account for Google Play is usually the same one you use to access your Gmail or any other Google service. However, on many occasions this access data remains stored in the web browser and therefore when we enter some of these services you do not have to write or username or password .
This will simply cause the user to end forgetting this data over time. Therefore, if you do not remember neither the user or the password of your Android virtual store , you will have the opportunity to perform different methods that will allow you to restore your account and be able to log in again and enjoy each one of the apps available there .
To do this follow the methods we will teach you below:
If I forgot the user
It is possible that for some reason you forgot the email that you use to sign in to your Google account , either because you have time to use it , because it’s a little complicated to learn or for other reasons . However, it can be recovered in a very simple way, for this follow the steps that we will explain below:
- The first thing will be to try to access your Google account . In the main window you will see a window for to enter your email or phone number associated with the account. Please note that if you have the registered number you simply have to enter it and then your password to login . If you do not have it associated follow these steps.
- Under the box to enter your email you will find the option of have you forgotten your email? Just click on it.
- In the next window Google will show you another text box where you must enter your phone number associated with the account or your alternative email , which you used at the time of registration. Once you have entered this information select nextNext†.
- Now a new window called What is your name? Here you must enter the name and surname with which you registered in the virtual store. Once you have filled in this information, select subsequentlyNext•.
- Depending on the option you previously selected, Google will send you the verification code . That is, if you have entered your email as in this case an email will be sent to your inbox with that code.
- Once received the code in your email, you simply copy and paste it in the Google window , keep in mind that this numeric code has 6 digits. Once inserted in the text field click on subsequentlyNext†.
- Finally you will see the name of the email that is associated with the data you have previously entered. Once identified simply you must access it with your access password and in that way continue enjoying Google services .
If I forgot the password
One of the most common things today in almost all web platforms is that users end up forgetting or losing their access password . That is why in the case of Google support it offers a fairly simple procedure to restore this data . Therefore, follow these instructions so you can regain access to your account without your password .
- The first thing will be to enter the Google account, in this case you must enter the email corresponding to the account you wish to open. Once you have completed this information, click on repeatedNext†.
- In the new window that appears on the screen you must enter your access password. However, this is the data that you have forgotten, in this case you must select the option Have you forgotten your password? which is below the text field.
- Now Google will ask you to please enter any of your previously used passwords in the account, in this case place any you remember and select the option to “Next” to continue the process.
- Once the previous step is completed, Google will continue trying to prove your identity , for this you will ask security questions, they are the ones that You created at the time of registration. If you do not answer the questions correctly, the support system will ask you for alternative mail to communicate directly with you , keep in mind that this process will be more tedious and lengthy.
- If you have answered the questions correctly then a new window will appear, in this case a verification code will be sent to your email or telephone number registered in the system . Therefore, choose the option that suits you best. In this case we have opted for a text message taking into account that the procedure is easier and faster since you will not have to log in to the email .
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- Once received the text message , the following will be to enter the verification code in the text field , in this case the code has been the next: G-145269 , once written click on subsequentlyNext†.
- Finally you will see a window with two text fields so that enter your new password , in the first one you must enter the password and in the second you simply have to confirm . It must have at least 8 characters and some special sign for added security. Once the new password has been established, simply select “Next” to end this process so that you can enter the Play Store again.
Without using the mobile
It is possible that for some reason you no longer have the mobile device that you have associated with your Google account and therefore you cannot perform the process using your terminal. In this case you must use your alternative mail in order to reset your password.
This procedure is completely the same as the process shown above for password recovery . However, in this case we will not use the option of receiving the verification code in the telephone number associated with the account , but we select the option of “Send to alternative email”.
This will allow that code to be received in the inbox of your alternative email and that way you can complete the process.
Once you have received the email from Google , you must copy that code and paste it in the new window that appears on the screen and then click on “Next”.
Finally, a new window will open where you must enter your new access password . That way you can recover access to your account without using the mobile device.
Can I lose my Google Play account if it remains idle for a long time? ?
On many occasions users they usually create a Google Play account and after a while they stop using it for different reasons, either because they don’t have a Android smartphone or simply do not perform any activity in this virtual store . However, in the case of Google these types of accounts that remain long inactive are closed .
This is because Google considers that these count are created on many occasions only to do spam or as fake accounts . Therefore, if the account has not been used for a long time, it may be deleted by this company’s system.
Inactivity is measured through several aspects, such as recent accesses, recent activities, Android logs, app downloads , among other parameters taken there. It is also important to note that if the Google account is deleted, all products that are associated with that account will be affected , such as access to Gmail, AdSense , Blogger , among many others.
If your account is deleted the Google support system will ask you to provide a trusted phone number, this is because they will contact you with the only purpose that you can download your data and information stored in your accounts.