Sometimes age or immersion in the different tasks of the day can cause to forget certain important information, and usually this always relates to the login or login of different accounts of personal use.
Skype is Microsoft’s unique service that allows families to be joined away by distance, so it is essential to keep Relations with our loved ones. In some cases it is also very useful for work meetings or sales.
If you or a family member of yours has a situation similar to that mentioned and you want to continue communicating through video calls , you should not worry because in this post we have prepared an excellent tutorial that no doubt will allow you to recover your account and all your contacts you have in it.
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Steps to recover my Skype account and make free video calls
In this section we will see how we can regain access to our free video calling account online. It should be noted that in this tutorial everything will depend on what login information we have forgotten.
These two options will only serve you as long as you have at least some of the access data, which can be:
- The mobile number.
- The primary email.
- A secondary email linked to Microsoft Skype.
- The user.
- The password.
If I forgot the password
In case you have lost your Skype password information, but if you have the user, email or mobile, then you must do the following:
- Open the login page as usual, and enter your email, your mobile number or simply your Microsoft user, and click on «Next» .
- When the option to enter the password appears, as you do not have it you will click on «Forgot your password?».
- A form will continuously appear in which you must enter the email address you wish to retrieve and a secondary email address . This so you can receive the password recovery information there.
The best thing to do is use an address that you already have linked to your main profile, if you don’t have any, do the following:
- You can click on the lower button that says «Create an account on Outlook.com».
- This will redirect us to the main user account page where we must select the “Create a Microsoft account” option.
- Successively you must fill in all the data of a new account, and once this is done, in the password recovery form you can enter your secondary user.
- Now you will fill in the captcha and click on repeatedNext subsequently.
- When you click on «Next» a box will appear indicating that you already have a code to reset your password at the email address.
- Continue entering the secondary mail address to display the code, this will send you an email similar to the following.
- When you enter the code in the previous box there will be a form of the personal data that you use in it. We have to fill it with great accuracy to increase the chances of recovering it.
- Click on «Next» and fill in some extra information about how you use your Microsoft profile.
- The following questions are about the use you give your Skype user.
- With these 3 forms, if your information is correct, it will allow you to recover your password in approximately 24 hours.
It should be noted that Microsoft takes these issues very seriously, so they usually take time, but since the end of them is the well-being of users, finally the problems are solved satisfactorily.
If I forgot the user
When it comes to the user’s forgetfulness in this tool, there is a requirement that you must have in order to access the old profile. It is a secondary account that has to be linked to the main one previously, it also works with an extra mobile number linked to it.
If you do not have any of these options, it will not be possible to recover the forgotten user.
- The first thing is on the login page, select the bottom option that says «Login options».
- In the next screen of options we must select the last option that says «I forgot my username».
- At this point you will be asked for the contact information that is already linked as an alternative, if we have it we must enter it and click on subsequentlyNextly.
- Immediately we will get a code with which we can access the old information of the main user.
Without using mail or mobile h3>
Unfortunately if you do not have access to any primary or secondary mail, and you do not have access to the mobile you used the first time you created your account, then you will not be able to recover it. strong>
In this case you can try to contact the Microsoft support team and expose your situation, to see if something can be done with your personal data. Or in any case the best thing will be to create a new one to resume communication through this medium.
Is it possible to recover my Skype account with Facebook?
Unfortunately from the beginning of the year 2018, is no longer possible to link it to Facebook. This means that it is impossible to log in with the account of this platform on Skype , much less you can recover lost data from this tool with that social network.
Microsoft developers are looking for this with all their users can access all services with a single user, without the need to change accounts.
The purpose of this is to unify all services and maintain autonomy without the need to work with third parties. However, to continue making this software you can create a new Microsoft or log in with one you own.