Can you imagine how much money you would save in solving the claims of your clients having everything channeled into a single platform? Did you know that you can create a very powerful sales channel for your products with just one click?
As well, all this is possible thanks to WhatsApp Messenger. You can create your own online store to sell through this instant messaging app. You can also analyze your marketing strategy and know who you are reaching.
Don’t be left behind! Choose this tool to attract more customers. If you don’t know how to do it, do not worry! We will explain it to you easily below.
What are the benefits of selling using WhatsApp Messenger?
When you use WhatsApp Messenger to sell in your company, you will be able to get the following benefits:
- WhatsApp is one of the most used platforms in the world, Therefore, a large number of people have this instant messaging application installed on their mobiles. This creates a great opportunity for companies to create a new sales channel.
- It is possible to have a closer relationship with the client, since you can know their thoughts, likes and criticisms about the products or services that the company sells.
- Causes greater empathy in the customer-company relationship because the buyer people they will feel heard and the response time to their concerns will be shorter. This causes customers to put emails or phone calls aside as communication alternatives.
- Through chatbots It is possible to save hours of labor, since it is not necessary to hire a person to serve customers.
- With chat robots it improves the filtering of information that employees must handle. That is, only the topics that are not included in the robot menu will be attended by a natural person. This increases efficiency and saves a lot of time and money.
- Programming to have automated messages is very easy, so it is not necessary to spend large sums of money to get a welcome assistant to the company’s platform.
- WhatsApp Messenger generates a more professional image to company work. This is based on the fact that it is possible to see in a single place the company logo, its mission, vision, values, business hours, branch addresses and assistance telephone numbers.
- The messaging platform can be installed on a computer or mobile, so you will always have access to new messages or inquiries received.
- It is a tool that easily accommodates social media plans and to any marketing strategy. This is because you do not need to spend money to access its benefits.
- WhatsApp Messenger is adaptable to any type of business, so the platform can be used by freelancers and SMEs, regardless of what products they sell or what service they provide to their customers.
- You will be able to create an online store without spending great resources. In addition, its update is simple so you will not need many people to maintain this sales space in an optimal way.
Learn step by step how to create a catalog on WhatsApp Messenger and turn your profile into an online store
As we mentioned before, one of the benefits that WhatsApp Messenger offers you is the possibility of creating an online catalog so you can offer it in your store.
Let’s see below how to create this sales tool in a simple way:
With WhatsApp Business
To create a catalog from this free application you will have to do this step by step:
- The first thing on the list will be to search and download WhatsApp Business from the official application store of your operating system.
- After install it you need to associate it with a phone number exclusive for your company or service. You will have to open it and press on ACCEPT AND CONTINUE.
- Next, you will have to write the phone number and press SEND. If you already have a number associated with WhatsApp you can click on the option USE [tu número de teléfono].
- The previous step will generate the platform to send a 6-digit PIN to the number you chose.
- Wait a few seconds to receive the confirmation code. After this, you can already have a Business profile.
From now on it is possible to place a main photo, the name of your business Y slogan.
The steps are:
- Open the app and click on the three dots in the right corner.
- Choose Settings Y press on the pencil to edit the photo, the information of your business and a phrase that represents it (it can be a slogan, the schedule or even the mission).
Now, it is the turn to create your own catalog:
- When you press on the options menu, a drop-down menu will open, in which you must choose Tools for the company.
- Under the profile where you put the address and hours, select Catalogue. Doing so will open the catalog manager with your company name and slogan.
- In section Create a catalog You can insert photographs of your products or services. To do this, you will have to click on the add icon to activate your mobile camera or choose from the gallery up to 10 images of the photos you want.
- Now add the images, item name, description and price.
- When you’re done, you will be able to add more articles. For this you will have to click on the sign “+”, Add a new item.
- If you wish, it is also possible to add extra fields as a direct link or the product code.
- Finally, save the changes you have made on the button in the upper right corner Keep.
Remember that in the catalog manager you have a default link. This link allows the public to see the stock of products or services that you offer. You will be able to send the link to one of your contacts on WhatsApp, copy it or share it by other means.
With Pency App
With Pency you will be able to create your store online without paying commissions and relate it to WhatsApp Business.
For this you will have to carry out this guide:
- The first thing you should do is enter the web page with your browser
https://web.pency.app/and press the button Create your store. - This will make a new window opens in which you will have to register your email address, password and business names. At the end you must validate the Captcha and then click on creat your account. These data will help you log in in the future.
- Once all the requested information has been completed, you must return to the home page and login. Click on Pay in, put the name of your store, your email, password and enter.
- At this time you will have to link your phone number, for this you will need to go to the tab Setting. Once inside this menu choose Basic information.
- Among the options will appear WhatsApp, so you must click on it.
- In the new box that you will see you have to enter the telephone number to which you intend to associate your company. Remember that the code of your country and the geographic area code must be attached.
- Then click the button check. These steps will allow you to check if your WhatsApp user is compatible.
- Once the number has been verified, go back to your profile in Pency App and select the tab Products.
- Next, you must select Add product, right on the right green button with + sign. When you do it from your web browser, a bar will appear to fill in data.
- Insert some images from your folder.
- Place the name, description, category, availability and price for each product or service. If you have to add specials or offers, this is the time.
- Finally, decide if you want appear as one of the featured products or not.
- Ends in Add Continue like this with the rest of the stock you want to offer.
East You can also share the catalog you created through links or links. Keep in mind that with Pency App you have two subscription modalities to choose from, free or paid. Each of these types of profiles has different benefits.
List of the best tools and applications to turn your WhatsApp into an ecommerce
Learn about the best tools and applications to turn your business’s WhatsApp Business platform into a true ecommerce:
Floweer
Via https://gofloweer.com/ you get an app that works to offer you a different ecommerce store. It is available for Android mobiles, so you will have to enter the Play Store to download it. You will be able to use it not only with WhatsApp Business, but also with other social networks, like Facebook and Instagram. In this way you will be able to unify the buyer people that belong to different communities of RRSS. The advantage it offers is that you can take orders directly without paying commissions to Floweer.
Whatool
With the help of Whatool you will have better management of conversations. Among so many messages that could collapse your app, it is very likely that you will miss some detail. For this reason, this tool is designed to store chats in an orderly manner. Also you can search the conversations by date, time or a specific word.
This administration and control application will help you integrate WhatsApp Business and your ecommerce storeTherefore, it is considered complementary and necessary to any virtual sales space.
Whatsorder.com
Finally, you have an alternative tool called Whatsorder. With it you will get a cleaner and more fluid display of your products for customers. For example, it is possible to add the categories by tabs. Or if you wish, show the products so that they are added directly to the virtual shopping cart.
Thanks to its simple interface you will not need an online store, just associate it with a WhatsApp Messenger or Business mobile number. While it is a paid service, it is a affordable option, especially if you don’t have time to manage a website. The best thing is that you can link with PayPal and other virtual wallets.