It’s more common than it seems forget apps password, which makes access impossible and becomes a waste of time. And in the case of Skype, not having the credentials at hand prevents communication with the contacts you have added.
To avoid having awkward moments, it’s best to have a backup of the various passwords you use or create ones that are easy to remember but hard to crack by third parties. If you don’t have any of the above, the good news is that there are methods to recover a password and leave everything running as if nothing had happened.
This course will teach you how to recover (if you have forgotten it) the skype password on any device, as well as reset account if you deleted it by mistake and need to have it available again.
Learn step by step how to recover your Skype password if you have forgotten it and need to enter your account on any device
Regain access to Skype account It’s very simple and it won’t take you long. have her back with you. To do it successfully you must have the email address, the user or in some cases the mobile number.
Here you will see how to do it from the different devices:
On Android and iOS
The steps to recover the password on a mobile device they are the same, so here you will see how to recover the password no matter you have the Android or iOS operating system, since you must do it from the application that is available in the respective store.
Go for it:
- Open the Skype app for Android or iOS.
- tap on “Log in or create”.
- Enter your email address or phone number and tap “Following”.
- Invites you to write your password, but since you don’t have it, you must touch the section “Forgot password?”.
- Touching there indicates that you must “Verify your identity”.
- The The first option displayed is to send a security code to the alternative email that you have saved in your account.
- Or if you prefer, go to “Show more verification methods”.
- Once you load, will announce that you can receive the code on your mobile phone number.
- Select any of the two options and write them in the respective box, then click on “Get code”.
- In this window, you must put the code you received and click on “Following”.
- A screen called “Restore password” where you must place the new key and to finish mark in “Following”.
- You will have your new credentials ready, all you have to do is log in to Skype to check that everything is in order.
On macOS and Windows 10
This time You are going to carry out the procedure on a computer on which you have the Skype application installed. Or on the other hand, you can do it directly from the web browser by entering the Microsoft page.
The steps you will see apply to both options:
- click in “Log in”, type the email address and press in “Next”.
- You must write your password, but since you don’t have it, click at the bottom on “Forgot password?”
- The new window tells you “We need to verify your identity.”
- Ask How do you want to get the security code? And the first alternative is with the backup email.
- Or if you don’t have an alternative email, click “Show more verification methods”.
- Once you load, will inform you that you will receive the code on your mobile phone number previously verified.
- Select the option you want and fill them in the blank box, then click on “Get code”.
- Now it’s you turn place the code you received and click “Following”.
- The next tab indicates “Restore password” where you must place the new password and repeat it. To finish click on “Following”.
- With these steps done, you will be able to log in with the new credentials. Do not forget to keep it in a safe place to have them at hand and not repeat this procedure.
We teach you step by step how to restore your Skype account from any device easily and quickly
What you will see next is what you should do if you forgot your password, but you don’t have a mobile number or alternative email handy in which to receive the recovery information.
Although it is rare for this to happen, you will see each of the steps you must take in the following points:
Recover account
If you got here it is because you do not have an alternative email in which to receive the code from Microsoft to be able to use your account again, in this case do the following:
-
Go to the recovery page in this link
account.live.com/acsr. - On the page that is displayed, put first the account you are trying to return to.
- Secondly asks you for an address where technical support can contact you.
- Type the characters you see and click “Following”.
- If everything is in order, within 48 hours you will receive confirmation.
Create an email account
If you don’t have an account linked to your Skype profile, you should seek to create a Microsoft account so that the company can contact you to provide you with the security code:
-
Enter this link
account.live.com/acsr. - Put the address what you want to recover.
- In the second box where they ask you for an email to contact you, you are going to click on the blue letters that indicate “create one in Outlook.com”.
- write the characters that appear on the screen.
- From there you go to a page where you are going to select “Create a Microsoft account.”
- Fill in the forms that appear relative to creating a new account.
- Now you return to the password recovery form and enter the one you just created as a secondary email.
- Place the captcha that appears and mark in “Following”.
- There it tells you that are you ready to receive the verification code.
Receive the security code
To the have an alternate email available, you can continue with the route to recover the account of Skype What thing you lose.
Once you receive the code, you must do the following:
- Enter the security code in the form that appears.
- Now, comes a card in which you must place various personal data, including first name, last name, date of birth, country, province and postal code.
- Once you fill them in, click “Following”.
- In the new window that shows you, you must enter the passwords you once used.
- It asks you if you have used any Microsoft products and if you have purchased a license.
- When filling in, mark “Following”.
Check user data
The last form to fill out to complete the process is verify identity.
There are a number of questions Microsoft wants to know about to make sure that you actually own the account you’re requesting to recover:
- Asks you your name on Skype.
- The direction with which you you signed up for skype.
- Name and surname of three people you have added in the contact book.
- To the fill them, click on “Following”.
- To the send all requested information, the verification process by Microsoft begins. If they see that everything is in order and that what you say is true, in a period of 24 to 48 hours you will receive the access code that will allow you to reopen your account Skype and communicate with family, friends or co-workers.
A final recommendation, is that the next time you have to create a password for any application with which you are affiliated, you do it associating words to make it easy to remember. Of course, complying with the maximum security measures. This way you will protect your security and privacy at all times.