Using an external hard drive or portable discs to save information, whether files, documents, photos, videos , among others, has become very common at present. This in order to transport them from one place to another in a much simpler way. However, this type of device can generate some kind of problem until you eliminate or lose all the information you save on it.
In general, one of the most common problems with these external devices is that are not recognized by the computer, do not start or begin to make a lot of noise, keep in mind that this last symptom is a sign that it may be close to being damaged.
Despite this type of failure, it is important to mention that if your hard disk does not boot it can have a solution, it can also be solved by yourself through some very simple methods to perform. Therefore, fixing and retrieving information from these computers is possible. To do this, just follow the methods that we will explain below.
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steps the hard drive when external disk drives or click and retrieve the data
Being able to fix or repair these devices is something possible today, for this you will need to perform some methods that will help you solve problems such as the noise they emit when working, when not boot or retrieve data stored in it.
So, here we are going to teach you some methods so that you can solve these problems, to do this follow each of the steps we will teach you.
Correct internal errors using CMD
The first step that we are going to explain to you in order to solve these types of problems is to correct internal errors using CMD . For this it will be necessary to run the repair of disks to correct any type of internal device external error.
In addition, this type of solution has two ways of carrying them out. To do this, follow the instructions below:
Manually
- The first thing will be to type the “Command Prompt” in the search box and then select it.
- The next thing will be to type “chkdsk [letter drive:] / R ” you must replace where“ drive letter ”is indicated by the letter that corresponds to your external hard drive.
- One Once this is written, press the “Enter” key to start the verification process.
- When the verification is finished you must type “Exit” and then press the “Enter” key to complete this process.
Automatically with free disk management software
Download EaseUS Partition Master Home Edition
- The first thing will be to run “EaseUS Partition Master Free” and then right click on the partition you want to check, there will be displayed a menu where we select “Check partition”.
- Now you will have to choose a form of verification, the following options will be displayed on the screen:
- “Check partition properties”
- “Surface Test”
- “Require Windows Chkdsk.exe to correct errors”
- Once you have selected one of they click on importantOK†.
- Finally, just wait for the program to start doing its job and automatically correct the errors that are causing damage to the external hard drive. Once the analysis has been carried out, select “Finish” to complete the process.
Uninstall drivers or drivers
Another way to solve this type of problem in external hard drives is to uninstall the drivers or driver .
To do this, you will need to perform these steps:
- Start by clicking on the “Start” menu on your computer and then type the following: “devmgmt.msc ” and press the “ Enter. “
- Now we start the ” Device Manager “.
- The next thing will be to select ” Extend controller of universal serial bus. ”
- We must check if any of the devices appear as not recognized.
- In the event that a device is shown as “Not recognized” you must go to the “Drivers” tab there you must remove or uninstall the driver.
- The following will be to check again if the external hard drive appears on the computer.
- In case it is not detected you must Restart the device.
- If the device has turned on again and already appears, but after minutes it is deleted again it will be necessary to repeat the steps explained above and go to the device “Disk Management.”
- Once inside this section, you must change the letter of the external drive . To do this, start a letter where it last appeared.
This method not only serves to correct the problems of external hard drives, but you can also use it to correct similar problems with SD cards, USB or disk partitions Lasted.
Replace the control board
On some occasions the problems generated in the external hard drive such as the noise they start to generate when they start working may be due to the existence of something that is causing a short or a malfunction in the equipment control board .
In such a way, that many of the experts in this area recommend their users to change this control board , which will cause the disk to start working again and in a correct way.
However, it is important to mention that when you want to change this board you must do it for another exactly the same as her . Especially because there are disk models that still have the same model have different micros .
Keep in mind that if you change it for a different controller board this change would not have any successful operation. Therefore, the problem on the disk would continue, even some new ones appear.
Put it in the freezer
Another way we can use to try to solve this kind of problem with these external devices is to put them in the freezer . It is not a method that is certified and ensures that it is 100% real.
However, there is a large number of users who mention that this method is very effective. And it is that putting the hard drive in the freezer can repair it especially if its failure is to make noise.
Keep in mind that these external devices usually cause noise due to excess heat, indicating that cooling will allow the computer to read it again and you can recover the data stored in it.
In order to do this you will need to follow these instructions:
- The first thing will be disconnect the hard drive from the computer.
- Then you should wrap in paper or fabric strong> and put it in the freezer for at least for a minimum period of 12 hours .
- Once past 12 hours and removed from freezer, previously dried with a dry cloth, must be connected to the computer again.
- In this step the hard disk should work for you, but, in the opposite case, you will need to repeat the process again . This time you should leave the disc 24 hours to 48 hours in the freezer.
Is your external hard drive still not working? How to recover data from your external memory?
If you have already tried each of the methods explained above and your hard drive is still not working , you can try another way to extract data from your external memory.
It is worth mentioning that before trying this type of solution that we will explain below you must make sure that your equipment is no longer under warranty, if it is still in that period of time it is recommended that Take it to the store and they will solve the problem. However, if it has already been lost, then you can try this method yourself.
For this, it will be necessary to be able to find the real problem of all this, in this way we must begin to discard the possible problems that may be generating the failure of external memory. Note that it may be a connectivity problem , in this case you must check the connection between USB / Thunderbolt since It may not be working the right way.
This you can check using another USB cable, in case if it works you just have to change the cable and the problem will be solved.
Now, if the problem is not the cable connection we must try another step to find a way to solve the problem. In this case it is about to open the hard disk , for this it will be necessary to remove its case from memory.
For this you have to be quite careful not to break it, in the event that this happens nothing serious will happen, the important thing is that the hard drive is always intact and none of its parts are reached to be affected.
Once the device has been disassembled, it must be checked that the connector inside the device is properly connected to the hard disk . In the event that this connector is not correctly you must accommodate it and try using the hard disk again. In the case that it is connected correctly it is recommended to try another new connector , These connectors usually have a fairly low price.
In the case that the external memory continues with the damage , it may be that the disk is really damaged and irreparable , for this you will need to try to find a solution With an expert in the area. This way you can try to recover all the data stored in it.