Troubleshooting: Skype goes blank What are the causes and main solutions? Step by step guide

A problem that causes annoyance to users of Skype This is when the screen goes white. This happens every time you install and try to sign in to Skype, preventing placing both the password and the email.

White screen appears to other users after login. Once they are inside the application, they see the chat to communicate with their contacts, but when they touch any part of the desktop, everything they were seeing disappears. The truth is that no matter when the failure appears, it is an annoying and worrying circumstance.

In this course, we are going to teach you how to solve that problem that usually occurs in Skype from any device and you will see the main circumstances that cause it. Taking into account our data, you will do it quickly and easily.

What are the main reasons why the Skype app goes blank on my device?

This Skype glitch can occur on many operating systems, momentarily leaving the user without any connection with their contacts.

Reasons for this include the following:

• Connection interrupted: being without internet service prevents the session from starting properly.
• Browser problems: many times search engine settings can prevent entry to Skype.
• Obsolete system: the operating system may no longer meet the minimum requirements for Skype.
• Outdated version: if an outdated version is used, bugs may occur that make connection difficult.

Learn step by step to fix Skype blank screen error from any device

Applications can crash at any time. The ideal is to learn how to solve them so as not to fall short when it comes to doing a job or communicating with those close to you.

This time we will explain how to solve the Skype white screen problem on different devices:

On Android

It may have happened to you that there are applications that stop working unexpectedly or they don’t perform as they should. In the case of Skype, one of the failures that it sometimes presents is that the screen goes blank and prevents you from logging in.

If that happens, follow these steps:

• Login to “Settings” and then to “Applications and notifications”.
• Click on the application “Skype”.

• Once it loads, press on “Force stop”.
• Then try log in again.
• Another option is Sign off in the app.
• Make the tool closure.

• Restart the device and enter again the data.
• In case these two steps do not work, you must enter “Applications and notifications “, click on “Uninstall application” and download it again from Google Play.

On iOS

It is a mistake to think that the Skype application will not present problems on iOS, from there login may also be difficult due to various circumstances.

The way to solve the white screen is as follows:

• Log out on Skype
• Press the start button a couple of times to close the application.

• Restart the mobile and when it turns on it tries to log in again by entering your credentials.
• If it does not work, remove the app from the device.
• To do this, press and hold the application and then tap on “Delete app ”. You wait to confirm and it will be erased from the device.
• Then you go back to install from the App Store.

On macOS

Most of the time, apps work great on MacHowever, when filing a failure, you must be prepared to resolve it.

In this case, take the following routes:

• Opens the apple menu.
• Find the Skype application and press “Force closing”.
• After that, restart the app and log in again with your user credentials.

• Another option is check for app update.
• Enter the “App Store” and click “Updates”.
• If there is a new version of Skype will be installed automatically.

On windows

On the computer many times the entire screen is not blank, but the space where the data to log in is placed.

In case it happens to you, take a good look at what you should do:

• Close the Skype application and make sure it’s not running in the background.
• On “Beginning” go to the search engine and place regedit.
• Open the folder and inside it look for this line HKEY_LOCAL_MACHINESOFTWAREClasses.css.
• In the folder that bears the name of css seeks Content Type with the intention to modify its value.

• You will see that the value is application/text-css in this case we will change it to text/css and accept the change.
• Close all folders that you have open.
• Search again the application e log in.
• If the folder does not appear css you have to create it manually.
• Inside the folder regedit you do right-click.
• Then we select “New”, after “Chain value” and “Content Type”.
• Once the modification is done, the application will start without any problem on your Windows computer.

If the error occurred after updating the program on any of the devices, a recommended option is to go back and install the previous version that was working without problem. You can search for it from the browser, where you will surely find different tools.