The Outlook inbox it’s divided in priority and others, thus generating an efficient administration. What’s more, the algorithm sends some messages to SPAM, which benefits security and privacy.
If it happened to you trusted conversations arrive in the SPAM tray, we will show you why this happens and tell you How to prevent emails from an Outlook contact from going to this folder.
We will also teach you the step by step to add the address to a contact, mark any email as an important conversation and create automatic rules for messages. Check out.
Why do my contacts’ emails reach the SPAM tray?
The SPAM folder is the category that email uses by default. Microsoft to include those messages that are automatically filtered by the algorithm of Outlook. Because of this, those emails that they are classified as junk due to the bad reputation of the IP address, for containing misleading advertising, having viruses in the links or because a large number of recipients are included in a massive way, they end up in this section.
The reasons why emails from your trusted contact arrive in the spam tray It is because you have not yet scheduled the email address or you have not added the conversation that you have in the Important label. What’s more, if the sender uses an excess of images, URL shorteners and has an unreliable address, it is likely that the algorithm of Microsoft send it to the folder SPAM.
Learn how to prevent a contact’s emails from going to SPAM in Outlook
Learn in a simple way how to prevent emails from a contact from going to SPAM folder in Outlook. Pay attention to every detail to avoid making mistakes and maintain a fluid conversation with the people you want without missing anything.
See below:
Add address to contact
If you want prevent Microsoft’s mail algorithm from sending a message to the spam folder it will be important that you add the email address to the contact list.
For this you will have to do this step by step:
- The first thing you should do is access Outlook from your computer or mobile device.
- Next, go to the tab Mail. You will find this option on the left side of the screen.
- Once you are in the emails menu, you will have to enter the Outlook SPAM folder. You can do this by clicking on the section Folders.
- Then select the option Unwanted mail and enter this tag.
- Find your contact’s message which you want to prevent from appearing in SPAM.
- Choose the eyelash Desired email and open the conversation.
- Hover over email address that you will see in the header of the email. A pop-up window will be displayed automatically in which you must press the menu More options, represented with three points.
- Click on Add contact to complete the form and add information about the person who sent you the email.
- You can include the telephone number, address and other elements by selecting the button Add more.
- Once you have filled all the requirements, click on the button Create and Ready!
Another way you have to add an email address is to do it through the import of contacts.
You can do this by following the guide that we show you below:
- Open Outlook and go to the option Contacts (edit), located in the third place on the left sidebar.
- Then unfold Folders and then press Contacts (edit).
- In the central part from the reading panel you will see the option Import contacts, so you must click on it.
- Load the file of Excel in CSV pressing the button Examine, then choose To import.
Add conversation to important
When you add a conversation to the Important tag, you are going to inform Outlook that you are really interested in, and trustworthy, the emails you receive from a certain contact.
You can this process as follows:
- When you enter Outlook go to email in which you want to mark the conversation as important.
- Double click in it to enter, since you cannot do this procedure from the reading panel.
- Then go to the group Tags, located at the top of the screen.
- Find the tool Plus and click on the arrow to enter the menu Message options.
- Sets the level of trust and importance that you will give to the email address, when you have finished click on the button To close.
- A warning box indicating if you want to save the changes, so you must click on the option Yes.
In case you want to start a conversation and indicate to your recipient that the message you are going to send is of high importance, you will have to do these steps:
- Once you have entered Outlook, go to Mail.
- Then select the option New mail.
- You can compose the message and then head over to the ribbon and choose the group Labels, although it is also possible to carry out this step and then start writing the email.
- Choose the option High relevance represented with a red exclamation mark icon.
Create automatic rules for messages
A good way to keeping your emails organized is adding automatic rules, this will make Outlook Directly send the conversation that originates from a specific address to a certain folder, which will help you pay more or less attention.
The guide that you should do is the following:
- Enter email in which you have the email address to which you want to add a rule.
- Makes Double click in the message to avoid the reading pane.
- Go to the upper right corner from the window and click on the options menu, represented by three points.
- Then choose Advanced Options.
- Press on Create rule.
- Automatically Outlook will relate the email address to the rules you want to create, so you must select the folder to which your contact’s messages will be moved. In case you want to create a new folder, you just have to click on the option Create folder and give it a new name.
- If you want to add exceptions or execute another action, you just have to press the button More options.
- A new window will scroll in which you can choose if you want to add an action, a condition or an exception. To choose the different alternatives you just have to press on the arrow to organize the different options.
- Please note that if you choose any of the tools Add another action or in Add an exception, you can include a more specific customization. When you have finished this process, you must click on Keep.